Director, Treasury Operations
About The Position
The Director, Treasury Operations will manage the treasury services unit and a team of billing specialists. This role is responsible for daily cash positioning and liquidity activities, including cash forecasting, bank account monitoring, and short-term funding requirements. The position oversees the accurate processing and application of customer payments received through ACH, wire, lockbox, and check transactions. Additionally, the Director will lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels, and manage relationships with outsourced collection agencies and vendors. This role serves as a liaison between Treasury, Accounting, Billing, and business units to resolve payment disputes and collection issues, and will develop and implement process improvements, automation opportunities, and enhanced controls across treasury operations and collections activities. The Director will also support banking initiatives, treasury projects, audits, and regulatory reporting requirements.
Requirements
- Bachelor's degree in finance, accounting, business administration, or related field, required.
- 5+ years of experience in treasury, cash management, accounting, collections, accounts receivable, or banking operations.
- 3+ years leadership experience with a proven ability to identify, develop and retain top talent.
- Strong knowledge of liquidity management, cash forecasting, banking services, and collection practices.
- Advanced analytical, communication, and problem-solving skills.
- Proficiency with treasury workstations, banking platforms, ERP systems, and Microsoft Excel.
Nice To Haves
- Certified Public Accountant Preferred
- Experience managing third-party collection vendors or outsourced service providers preferred.
Responsibilities
- Manage the treasury services unit and a team of billing specialists.
- Manage daily cash positioning and liquidity activities, including cash forecasting, bank account monitoring, and short-term funding requirements
- Oversee the accurate processing and application of customer payments received through ACH, wire, lockbox, and check transactions.
- Lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels.
- Manage relationships with outsourced collection agencies and vendors, including performance monitoring, service-level oversight, compliance reviews, and recovery reporting.
- Analyze collection results, aging trends, and recovery metrics, providing recommendations to improve collection effectiveness and reduce bad debt exposure
- Serve as a liaison between Treasury, Accounting, Billing, and business units to resolve payment disputes and collection issues.
- Develop and implement process improvements, automation opportunities, and enhanced controls across treasury operations and collections activities.
- Support banking initiatives, treasury projects, audits, and regulatory reporting requirements.
- Other duties as assigned
Benefits
- Health, Dental & Vision Insurance
- Company-provided life and income protection plans
- Eligibility to participate in a company incentive bonus program
- 401(k) Retirement Plan - 100% company match up to 7% on annual salary
- Paid Time Off, Paid Holidays, and Floating Holidays
- Flexible Work Arrangements - Hybrid and remote depending on the role
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What This Job Offers
Job Type
Full-time
Career Level
Director
