Director, Investment Operations & Treasury

The New York Community Trust•New York, NY

4d•$200,000 - $250,000•Hybrid

About The Position

As New York's largest community foundation, The New York Community Trust (“The Trust”) fosters and engages in enduring and innovative philanthropy, making grants that bring together the local knowledge and expertise of its team, nonprofits, and partners to help donors fulfill their vision for the causes they love. From education and the arts to health care and the environment, The Trust seeks to improve every aspect of the cultural and civic life of New York City, Long Island, and Westchester. The Trust is a regional philanthropic leader. In addition to a distinguished competitive grantmaking program, The Trust hosts donor-advised funds (DAFs) that make grants throughout the United States as well as funder collaboratives that work on the leading edge of philanthropy to improve the lives of New Yorkers. In 2025, it made close to 11,000 grants totaling nearly $230 million, and has made more than $2 billion in grants over the past decade. Having celebrated its centennial anniversary in 2024, The Trust has long been a leader in the field, with innovations ranging from establishing the first donor-advised fund in the 1930s to making landmark grants, including some of the first to fight AIDS, build The High Line, support immigrant communities in the region, and respond quickly in the early days of the COVID-19 pandemic. The Trust operates across two structures, a not-for-profit corporation and a collection of charitable trusts, which together hold more than $3.6 billion in invested assets. The not-for-profit corporation, Community Funds, Inc., holds more than 1,950 funds with a total market value of approximately $2.0 billion. The Community Funds, Inc. Investment Pool (CFI Pool) represents approximately $1.6 billion of these assets. The collection of charitable trusts, also known as The New York Community Trust, comprises approximately 190 trusts managed by nine trustee banks, with total assets of approximately $1.6 billion. The Director, Investment Operations and Treasury, provides investment analysis, reporting, and oversight for the assets held by The Trust and Community Funds, Inc. As the primary liaison to The Trust’s external investment advisor, the Director ensures that investment performance, asset allocation, risk management, and governance activities align with organizational objectives. The role supports the Investment Committee, oversees relationships with investment managers, trustee banks, custodians, and other service providers, serves as a resource to donors on fund investments, and translates complex investment information into clear reporting for leadership. In addition, the position leads investment operations, treasury and liquidity management. Responsibilities include overseeing investment reporting, compliance, audits, cash management, distributions, and operational controls while driving continuous improvement of systems and processes. The role also manages departmental operations and staff, supports donor-facing investment discussions, develops relevant content for external communications materials, oversees the quarterly update of investment performance information on The Trust's website and related prospect materials, and helps ensure the effective stewardship of assets used for administrative purposes. Investment decisions are made by the Investment Committee, while cash and liquidity strategies are approved by EVP & COFO, in partnership with the Finance Committee. In this hands-on leadership role, the Director serves as the key liaison for investment and treasury operations, strengthens processes and controls, and supports the implementation of evolving priorities.

Requirements

10 - 15 years of progressive experience in investment manager oversight, operations, and liquidity management (e.g., endowment, foundation, asset manager, OCIO, custodian bank, family office, or DAF sponsor).
Education in Business, Finance, Accounting, or a related field.
3+ years of people management experience.
Commitment to mission-driven work aligned with The Trust’s values.
Financial Acumen & Operations: Understand and interpret financial & investment information, apply best practices, improve process improvements, and identify implications for operations and decision-making.
Constructive Feedback: Effectively raise concerns, evaluate assumptions, and provide data-supported insights and recommendations.
Communication Skills: Ability to clearly explain financial, investment, and operations information, respond effectively to questions, and follow up as needed.
Relationship Building: Foster and maintain collaborative relationships with a diverse group of internal and external stakeholders, encourage different perspectives, support open communication and accountability, and provide high-quality service.
Adaptability: Ability to remain flexible and responsive to changing priorities, market conditions, and organizational needs while advancing long-term objectives.

Nice To Haves

Relevant financial certifications (e.g., CIPM, CPA) preferred.
Experience with Sage Intacct, Salesforce, or similar investment/portfolio systems preferred.

Responsibilities

Serve as primary liaison to the external investment advisor, ensuring alignment with the investment policy, asset allocation, and organizational goals.
Monitor portfolio performance, evaluating results against benchmarks and reviewing advisor activities on an ongoing basis.
Work in coordination with the external investment advisor on performance reporting and investment-related data to ensure accuracy, transparency, and timely delivery to the Investment Committee and leadership.
Track asset allocation, manager performance, liquidity, and risk exposures in coordination with internal and external partners.
Coordinate Investment Committee processes, including agendas, materials, and advisor participation, supporting governance best practices and effectiveness.
Facilitate onboarding and oversight of, and ongoing communication with external investment managers recommended by DAF donors to manage their funds.
Lead investment operations, ensuring strong controls, accurate reporting, and efficient execution across a multi-asset portfolio.
Oversee transactions, valuations, audits, fee analysis, and operational due diligence; drive process and systems improvements.
Ensure compliance with policies, audits, and regulatory requirements; enhance processes, controls, and reporting.
Manage relationships with custodians and service providers, including oversight of service delivery and contracts.
Manage department operations and develop staff while strengthening team performance and cross-functional collaboration.
Utilizing The Trust’s Spending Plan, calculate and analyze the annual grantmaking amount to be spent from the endowment.
Perform investment analysis underlying annual endowment spending plan and coordinate with Finance on distributions and ongoing liquidity needs
Prepare and present the annual spending plan reports for the Board, Finance Committee, and Investment Committee, including projected distribution amounts.
Coordinate and communicate distribution instructions to trustee banks, ensuring timely and accurate processing of spending plan amounts.
Monitor distribution activity and reconcile spending plan payments.
Support donor engagement by translating investment strategy and performance into clear communications; participating in donor meetings as needed.
In partnership with the Vice President, Finance, and the EVP & COFO, develop and manage short- and long-term cash flow forecasts; oversee cash positioning to optimize liquidity while maximizing yield, and manage the investment strategy for operating and non-operating reserves.
Partner with banking and investment institutions on treasury strategies.
Support the Benefits Committee and Investment Committee in their oversight of The Trust’s pension plan, including reviewing investment strategy, manager selection, and performance.
Lead the annual reviews with senior representatives of the nine trustee banks responsible for managing The Trust’s assets, review asset allocation, investment performance, and key administrative matters, while ensuring alignment with The Trust’s investment objectives and fiduciary responsibilities.
Oversee the review of monthly performance reports and monitor trustee bank fees for accuracy and competitiveness.