DIRECTOR, TRANSPORTATION OPERATIONS

The GEO Group•Charlotte, NC

25d

About The Position

The Transportation Operations Director is responsible for overall management of the client’s transportation contract and serves as the central point of contact with the client on contract issues. The role develops and maintains reports on transportation and stationary services, coordinates and schedules transportation activities, ensures sufficient staffing to transport detainees, and maintains compliance with internal and external rules and regulations. The director oversees transportation operations, staff, vendors, budgets, risks, resources, facilities, and vehicles. The position develops operational and staffing strategies, policies, and procedures; evaluates program performance; prepares reports for senior management and the client; and ensures timely recordkeeping, incident investigations, maintenance, and regulatory compliance. The role also provides guidance, training, and mentoring to staff, participates in external meetings, and maintains current transportation regulatory knowledge.

Requirements

Must be at least 21 years of age.
Must be a United States citizen.
Veterans must have an honorable or general discharge.
Either a bachelor’s degree and at least two years of relevant detention experience, or a high school diploma or equivalent and at least five years of detention experience, including at least four years of specialized or supervisory experience.
Specialized supervisory experience must include project development, management, and control of funds and resources, and demonstrated ability to manage multiple tasks and supervise one or more subordinate security or law-enforcement units.
Certificate from a state, local, or federal law-enforcement academy, including satisfactory completion of certified firearms and defensive tactics courses, or federal contract security operations experience.
Obtain a valid Class B commercial driver’s license (CDL) with Passenger (P) endorsement within six months of appointment.
Current driver’s license with no preventable accidents, suspensions for driving convictions, DWI or DUI, or more than two moving violations on any type of vehicle during the past three years.
Pass a company and Department of Transportation drug and alcohol test.
Proven experience as a program manager or in another managerial position.
Obtain and maintain certification in CPR, First Aid, Defensive Tactics, and Firearms.
Thorough understanding of project/program management techniques and methods.
Excellent knowledge of performance evaluation and management principles.
Excellent computer skills, including knowledge of program/project software.
Outstanding leadership and organizational skills.
Excellent communication skills.
Outstanding problem-solving ability.
Demonstrated ability to function in a supervisory capacity.
Extensive knowledge of state and contracting-agency laws relating to corrections.
Ability to speak, read, and write English and communicate and interact with a variety of personalities.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Must not have a physical condition that restricts strenuous exertion or prevents satisfactory performance.
Must not have an emotional or mental condition that could adversely affect performance.
Provide medical certification, documentation, or a waiver for current Hepatitis B immunization.
Provide medical certification, documentation, or a waiver for an annual Tuberculosis (TB) skin test.

Responsibilities

Manage the client’s transportation contract and serve as the central point of contact for contract issues.
Develop and maintain reports on transportation and stationary services.
Coordinate and schedule transportation activities in a timely manner and ensure sufficient staff are available to transport detainees.
Ensure transportation operations comply with internal and external rules and regulations.
Formulate, organize, and monitor transportation operations in accordance with contract and internal guidelines.
Implement transportation and staffing strategies to support performance and cost savings.
Manage and guide transportation staff.
Develop and control deadlines, budgets, and transportation activities.
Measure and control risk and resource management.
Oversee the transportation program, staff, and vendors.
Evaluate program performance to maximize operational soundness.
Prepare reports for senior management and the client as required.
Implement policies and procedures for transporting detainees throughout the contractual area.
Develop training and mentoring opportunities that help staff work safely and efficiently.
Approve performance improvement plans and disciplinary recommendations, up to and including termination.
Supervise the transportation budget and ensure timely, cost-effective maintenance and mechanical support for facilities and vehicles.
Ensure effective recordkeeping and timely reporting.
Ensure accidents and incidents are investigated and documented thoroughly and promptly, and conduct additional investigations when necessary.
Ensure compliance with federal, state, and organizational laws, rules, and regulations.
Provide subject-matter expertise on Department of Transportation compliance and regulatory issues.
Attend meetings with organizational, federal, or state representatives.
Maintain regulatory knowledge by attending at least eight hours per year of transportation or related regulatory topics, and develop networks with transportation authorities.
Perform other duties as assigned.