Director, Transcend Business Lead Americas (2-year duration role) | Jacksonville, FL

6238-AMO Sales and Services Legal Entity•Jacksonville, FL

About The Position

Johnson & Johnson is seeking a Director, Transcend Business Lead Americas for its Vision team. This is a two-year duration role based in Jacksonville, Florida; other J&J locations or remote arrangements may be considered for strong internal candidates on a case-by-case basis and with Company approval. The role supports the Transcend transformation across the Americas for Vision Care and Surgical Vision, planned between 2027 and 2029 with various go-live dates. The Director is the senior business leader accountable for delivering Transcend as a business transformation, rather than solely as an S/4HANA implementation. The role drives adoption of the Global Template, mobilizes the regional business, manages business and organizational change, ensures operational readiness, and realizes strategic and financial benefits. The position connects the global Transcend program with regional business execution, working with the Transcend Business Lead, other Regional Business Leads, Value Stream Leads, SMEs, functional leaders, markets, and deployment teams. The position reports to the Sr. Directors, Commercial Operations for Vision Care and Surgical Vision and collaborates with cross-functional partners and the project team. Travel of up to 20% may be required. The position is eligible for severance.

Requirements

Bachelor’s degree required.
At least 10 years of total experience, including at least 5 years of progressive experience in Analytics, Strategy Development, Marketing, Commercial Operations, Contracts Compliance, or Finance.
Strong business acumen, strategic thinking, and communication skills to shape solutions in a complex environment.
Strong cross-functional leadership skills and ability to deliver results with others in a complex matrix structure.
Ability to manage senior executive stakeholders across functions and geographies.
Strong attention to detail and a process-focused approach to independently shaping solutions.
Integration of Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision-making processes.
Willingness to travel up to 20% may be required.

Nice To Haves

Master’s degree or MBA.
Experience in the medical device and/or healthcare sector.
Demonstrated experience leading large-scale business transformation in complex regional or multi-market programs.
Strong understanding of enterprise process transformation and ERP-enabled transformation, ideally involving SAP S/4HANA.

Responsibilities

Own the regional Transcend agenda and translate global strategy into a deployment and adoption plan focused on business outcomes.
Champion adoption of the Global Template as the standard way of working, challenge unnecessary localization, and route genuine regional needs through governance.
Ensure business readiness and commitment across data, training, cutover, hyper care, and transition to the operate state.
Ensure major change impacts have owners and mitigation plans before deployment; escalate significant adoption, capacity, or continuity risks.
Build senior sponsorship, address resistance, provide concise executive reporting, and serve as the senior regional escalation point.
Define and prioritize regional resources so Value Stream Leads, SMEs, and Data SMEs are committed when needed while protecting business continuity.
Lead Solution Confirmation engagement, drive timely decisions consistent with the Global Template, and escalate decisions affecting scope, value, timeline, or cost.
Own the regional business case, establish benefit baselines and measures, and partner with Finance to track value realization.
Establish regional governance aligned with global Transcend, with clear decision rights and escalation paths that surface risks early.
Partner with the Transcend Business Lead and other regions to share lessons, prevent unintended global consequences, and support a one-Transcend mindset.
Integrate Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision-making processes.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligible to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with different amounts for eligible Colorado and Washington employees.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.
Eligible for severance.