Director, Transaction Monitoring

BNY Mellon • Pittsburgh, PA

1d

About The Position

BNY is seeking a Director, Transaction Monitoring to join its Financial Crimes Compliance team in Pittsburgh, PA or Lake Mary, FL. The role leads day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions. It manages teams responsible for alert review, disposition, escalation, and quality assurance, and supports the design, implementation, tuning, and enhancement of monitoring scenarios, thresholds, and segmentation approaches.

The Director partners with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders to support effective monitoring outcomes. The role uses data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency. It oversees service levels, productivity expectations, quality standards, and escalation protocols; supports effectiveness reviews, issue remediation, audits, and regulatory examinations; and contributes to governance reporting on operational performance, risk themes, and enhancement initiatives. The role also drives continuous improvement through workflow optimization, process simplification, automation opportunities, and stronger controls.

Requirements

• Bachelor's degree or equivalent combination of education and professional experience.
• Significant experience in anti-money laundering, financial crimes compliance, transaction monitoring, investigations, or a related control function.
• Demonstrated experience managing teams in a complex, highly regulated financial services environment.
• Strong understanding of transaction monitoring processes, suspicious activity detection methodologies, and applicable regulatory expectations.
• Experience using metrics, management information, and root cause analysis to improve operational performance and control effectiveness.
• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills, including experience interacting with senior stakeholders.

Nice To Haves

• Professional certification such as CAMS, CFE, or equivalent.
• Experience with transaction monitoring systems, scenario tuning, threshold optimization, or model-related support activities.
• Experience supporting internal audits, regulatory examinations, or issue remediation programs.
• Exposure to transformation initiatives involving automation, analytics, or process redesign.

Responsibilities

• Lead day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions.
• Manage teams responsible for alert review, disposition, escalation, and quality assurance in accordance with internal procedures and regulatory expectations.
• Support the design, implementation, tuning, and enhancement of transaction monitoring scenarios, thresholds, and segmentation approaches.
• Partner with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders to support effective monitoring outcomes.
• Use data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency.
• Oversee adherence to service levels, productivity expectations, quality standards, and escalation protocols.
• Support monitoring effectiveness reviews, issue remediation efforts, audit requests, and regulatory examination activities.
• Prepare clear and concise governance updates on operational performance, risk themes, and enhancement initiatives.
• Drive continuous improvement, including workflow optimization, process simplification, automation opportunities, and stronger controls.
• Lead with accountability and sound judgment in managing financial crimes risk.
• Deliver consistent, high-quality outcomes through disciplined execution and strong controls.
• Build cross-functional partnerships to solve problems and drive progress.
• Develop talent and foster collaboration, inclusion, and continuous learning.
• Promote innovation and thoughtful challenge to strengthen program effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Director