Consumer Transaction Monitoring Investigator

Guidehouse•San Antonio, TX
•Onsite

About The Position

The Consumer Transaction Monitoring Investigator performs AML alert and case reviews to help mitigate risks associated with financial crimes and suspicious activity. The role applies research and analytical techniques to complex information and produces logical, well-supported determinations about unusual or potentially suspicious activity. The investigator conducts thorough, end-to-end reviews of potential illegal or suspicious activity and time-sensitive analyses of potential money laundering or other suspicious financial activity across jurisdictions. The role assesses customer profiles and client data for consistency with typical purchasing and payment activity, including adherence to Acceptable Use Policy requirements and Know Your Customer efforts. Findings are documented in narrative format in manual and automated case-management systems, with updates provided to Project Managers or Team Leads as appropriate. The investigator also makes determinations about potential Suspicious Activity Report (SAR) filings. This position requires working in the office five days per week. Guidehouse describes a total rewards package that includes competitive compensation and flexible benefits.

Requirements

  • Bachelor's degree and at least 0 years of relevant Transaction Monitoring experience; relevant experience may be substituted for formal education or an advanced degree.
  • Knowledge of applicable laws, regulations, and guidelines, such as BSA, OFAC, and FinCEN guidance.
  • Experience working with manual and system-generated alerts or cases to detect potentially suspicious activity.
  • Ability to assess risk and identify deviations.
  • Knowledge of reporting requirements related to suspicious activity reports and transaction activity.
  • Ability to detect and mitigate financial-crime red flags, including money laundering, terrorism financing, and fraud in transactional data.
  • Solid Excel skills.
  • Availability to work in the office five days per week.

Nice To Haves

  • 2 or more years of experience assessing and reviewing system-generated and manual AML alerts, escalations, or SAR write-ups for potentially suspicious activity.
  • CAMS or ICA certification.
  • Experience with OSINT (Open Source Intelligence) techniques.
  • End-to-end understanding of Transaction Monitoring, KYC, screening, fraud operations, jurisdiction-specific SAR filing and narratives, documentary and non-documentary verification, relevant policies, nature of business, source of wealth or funds, and customer screening against sanctions, PEP, and adverse-media watchlists.
  • Ability to conduct detailed investigations using vendors and open sources to remediate compliance alerts and independently research, analyze, and recommend solutions to close open items and discrepancies.

Responsibilities

  • Review AML alerts and cases to help mitigate financial crime and suspicious-activity risks.
  • Analyze complex information and make logical, adequately supported determinations about unusual or potentially suspicious activity.
  • Conduct meticulous end-to-end reviews of potential illegal or suspicious activity.
  • Complete time-sensitive analyses of potential AML and suspicious financial activity across multiple jurisdictions and countries.
  • Assess customer profiles and client data to determine whether activity is consistent with typical purchasing and payment behavior, including Acceptable Use Policy adherence and Know Your Customer efforts.
  • Document findings in narrative format in manual and automated case-management systems.
  • Prepare updates for Project Managers and Team Leads as appropriate.
  • Determine whether potential activity warrants a Suspicious Activity Report filing.

Benefits

  • Medical, prescription, dental, and vision insurance.
  • Personal and family sick time and company-paid holidays.
  • Position may be eligible for a discretionary variable incentive bonus.
  • Parental leave.
  • 401(k) retirement plan.
  • Basic and supplemental life insurance.
  • Health Savings Account.
  • Dental, vision, and dependent-care Flexible Spending Accounts.
  • Short-term and long-term disability.
  • Tuition reimbursement.
  • Personal development and learning opportunities.
  • Skills development and certifications.
  • Employee referral program.
  • Corporate-sponsored events and community outreach.
  • Emergency back-up childcare program.
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