Director, Transaction Monitoring

BNY Mellon • Pittsburgh, PA

1d • $130,000 - $184,000 • Onsite

About The Position

BNY is seeking a Director, Transaction Monitoring to join its Financial Crimes Compliance team. The role is located in Pittsburgh, Pennsylvania, or Lake Mary, Florida, and leads day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions. The Director manages teams responsible for alert review, disposition, escalation, and quality assurance, ensuring alignment with internal procedures and regulatory expectations.

The role supports the design, implementation, tuning, and enhancement of monitoring scenarios, thresholds, and segmentation approaches. It partners with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders, and uses data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency. The Director oversees service levels, productivity, quality standards, and escalation protocols, and supports monitoring effectiveness reviews, issue remediation, audits, and regulatory examinations.

The position contributes to governance reporting and drives continuous improvement through workflow optimization, process simplification, automation opportunities, and stronger controls. Leadership expectations include sound judgment in managing financial crimes risk, disciplined execution, effective cross-functional partnerships, talent development, collaboration, inclusion, continuous learning, and thoughtful innovation.

Requirements

• Bachelor's degree or equivalent combination of education and professional experience.
• Significant experience in anti-money laundering, financial crimes compliance, transaction monitoring, investigations, or a related control function.
• Demonstrated leadership experience managing teams in a complex, highly regulated financial services environment.
• Strong understanding of transaction monitoring processes, suspicious activity detection methodologies, and applicable regulatory expectations.
• Experience using metrics, management information, and root cause analysis to improve operational performance and control effectiveness.
• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills, including experience interacting with senior stakeholders.

Nice To Haves

• Professional certification such as CAMS, CFE, or equivalent.
• Experience with transaction monitoring systems, scenario tuning, threshold optimization, or model-related support activities.
• Experience supporting internal audits, regulatory exams, or issue remediation programs.
• Exposure to transformation initiatives involving automation, analytics, or process redesign.

Responsibilities

• Lead day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions.
• Manage teams responsible for alert review, disposition, escalation, and quality assurance in accordance with internal procedures and regulatory expectations.
• Support the design, implementation, tuning, and enhancement of transaction monitoring scenarios, thresholds, and segmentation approaches.
• Partner with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders to support effective monitoring outcomes.
• Use data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency.
• Oversee adherence to service levels, productivity expectations, quality standards, and escalation protocols.
• Support monitoring effectiveness reviews, issue remediation efforts, audit requests, and regulatory examination activities.
• Prepare clear and concise governance updates on operational performance, risk themes, and enhancement initiatives.
• Drive continuous improvement, including workflow optimization, process simplification, automation opportunities, and stronger controls.
• Lead with accountability and sound judgment in managing financial crimes risk and deliver consistent, high-quality outcomes through disciplined execution and strong controls.
• Build cross-functional partnerships, develop talent, foster collaboration and inclusion, encourage continuous learning, and promote innovation and thoughtful challenge.

Benefits

• Competitive compensation and benefits, and wellbeing programs.
• Flexible global resources and tools.
• Generous paid leaves, including paid volunteer time.
• Potential eligibility for an annual discretionary incentive award.
• Eligible employees may enroll in a 401(k) plan.
• Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans for themselves and eligible dependents.
• Other benefits may include paid time off such as vacation and sick time, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Director