Director, Transaction Management

Cushman & Wakefield•Topeka, KS

About The Position

Responsible for day-to-day transaction management for a complex and/or prominent portfolio of properties on behalf of one or more national and/or global corporate service clients. The Director implements the overall vision, strategy, and measurement metrics and is responsible for budgeting, revenue, and profit tracking across transactions. The role keeps the Account Director and other senior leaders informed about team performance, transaction volume and commission profile, and resource requirements. The position oversees transaction teams and service delivery in North America, including complex transactions, negotiations, documentation, financial reporting, client communications, and coordination with brokers, legal counsel, and internal partners. It also leads strategic planning and provides real estate advice to clients, including occupancy cost savings and expansion or contraction strategies. The Director supports business development, develops senior-level client relationships, leads client meetings and business reviews, and provides leadership to subordinate staff. The role collaborates with clients’ senior operational groups and extended PPM and GWO teams to identify real estate needs, develop financial assumptions and business cases, prepare decision documents, and coordinate the execution and transition review of lease documents. It also supports sourcing and other transaction-related programs, organizes market updates and best-practice presentations with the global lead, and contributes to a global transaction services team using Costar and Triana. Travel is required 10% of the time.

Requirements

Bachelor’s degree required.
Seven or more years of experience.
Experience in transaction management or corporate real estate.
Experience managing high-level, complex transactions, including contract management and compliance.
Ability to travel 10% of the time.
Leadership, strategic planning, client service, and results-driving skills.
Oral and written communication proficiency and presentation skills.
Ability to manage ambiguity.
Financial acumen and negotiation skills.

Nice To Haves

Master’s degree preferred.

Responsibilities

Oversee portfolio plans in alignment with clients’ real estate goals and objectives.
Optimize portfolios in line with clients’ workplace strategies.
Manage C&W and non-C&W brokerage professionals to support effective negotiations for leases, sales, subleases, and purchases.
Align C&W service areas with clients’ other real estate functions and identify opportunities to expand account services.
Participate in business development and create senior-level client relationships.
Oversee key documentation and client communications.
Partner with clients’ senior operational groups to identify real estate needs and opportunities.
Interpret financial and accounting reports and transaction revenue, and present activity and findings to clients and C&W senior leadership.
Lead or oversee client and C&W business reviews and key client meetings.
Provide leadership to subordinate staff supporting transaction activity.
Oversee transaction teams and service delivery in North America and execute complex, large transactions.
Determine client needs and communicate project parameters.
Oversee field broker selection, transaction negotiations and management, and legal review of client leased and owned documents.
Ensure accuracy of financial data and reporting and manage coordination of client site visits and market tours.
Ensure state real estate standards are met and oversee transaction budgeting and revenue tracking.
Lead development of strategic plans and provide strategic real estate advice to clients.
Identify occupancy cost savings strategies and develop occupancy expansion or contraction strategies.
Ensure implementation of agreed strategies, develop action plans, and produce or support business case development.
Oversee reports, data, and financial analyses supporting strategic plans.
Coordinate stakeholder management for proposed transactions, including transaction management processes, expectations, scheduling, and programming.
Collaborate with extended PPM and GWO teams and company functional partners to compile financial assumptions and develop business case analyses.
Draft decision documents using business justification and business case analyses, following company directives and templates.
Liaise with internal and external counsel to prepare lease documents reflecting negotiated terms and established minimum standards.
Coordinate transition review meetings after lease execution to present key lease agreement findings to relevant GWO business partners and C&W FM team members.
Work on sourcing transactions and other non-C&W commission-related transactions, excluding non-C&W broker transactions.
Support ad hoc portfolio and transaction-related program exercises as needed.
Organize regular market updates and best-practice presentations with the global lead.
Contribute to a global team delivering transaction services and reporting to the client using Costar and Triana.