Director, Technology Communications, Hims & Hers

Hims & Hers•,

27d•$190,000 - $230,000

About The Position

Hims & Hers is seeking a communications leader to shape how the company tells its technology story, including AI-native care and the platform innovations behind its consumer experience. The role leads communications strategy spanning technology and product storytelling, AI and innovation narratives, engineering culture and talent communications, and technical thought leadership. Its goal is to position Hims & Hers as a technology company as well as a healthcare company, translating complex technical work into stories that build trust, credibility, and excitement with the public and technology industry. The Director partners with Engineering, Product, Data Science, AI, Security, Investor Relations, Policy, Marketing, and global Product Communications, and reports to the VP of Corporate Communications. The role combines strategic communications judgment with hands-on execution, supports a public company operating in a fast-paced environment, and requires awareness of risks and opportunities in the technology narrative, particularly where AI and health intersect.

Requirements

At least 10 years of communications experience, including direct experience in technology, product, and corporate communications.
Track record leading communications for major product launches, technical announcements, or other high-profile moments.
Deep knowledge of the technology and AI media landscape and strong relationships with relevant trade, business, and consumer technology press.
Experience partnering with engineering, product, data science, and technical stakeholders to translate complex work into clear communications.
Experience communicating in an environment where technology, regulation, or reputational risk affects communications, particularly regarding AI, data, or privacy.
Experience developing narratives that make complex products, technologies, or issues clear, relevant, and compelling to different audiences.
Ability to manage the overarching narrative while adapting messages to specific announcements, audiences, or moments.
Experience advising senior leaders and influencing cross-functional partners across Engineering, Product, Policy, Marketing, and other teams.
Excellent writing and storytelling skills, with the ability to move between strategy and execution.
Ability to work quickly and exercise sound judgment as priorities change.
Data-driven approach to communications, including defining success and using insights to improve strategy and execution.
Curiosity about and fluency in emerging technology and AI, with judgment to distinguish substance from hype.
Willingness to travel as needed.

Nice To Haves

Experience at a public company.

Responsibilities

Lead technology and AI communications strategy with the broader communications team to build awareness, foster trust, and shape understanding of the engineering and innovation behind products.
Drive communications for major technology product launches, including positioning, media strategy, and launch plans.
Partner with Engineering, Product, Data Science, AI, and Security leaders to build communications strategies grounded in technical realities, roadmaps, and priorities.
Translate complex technical work, including AI models and platform infrastructure, into narratives for investors, consumers, media, and industry audiences without oversimplifying or overhyping.
Build and manage relationships with technology, business, and trade media, industry analysts, and influencers to strengthen trust, credibility, and thought leadership.
Develop ongoing campaigns that grow the company's reputation as a technology innovator and support its growth beyond product launches.
Advise the Chief Technology Officer and Chief Product Officer on high-profile moments, media opportunities, speaking engagements, and complex communications decisions, including matters involving AI, data, and privacy.
Partner with Internal Communications on technology-focused employee moments, narratives, and initiatives.
Work with Corporate, Product, and Policy Communications on issues and reputation management; anticipate risks, especially around AI and health, and support clear, credible, timely responses.
Use data and media insights to evaluate effectiveness and improve communications strategy and narratives.
Travel as needed.