Director, Technical Program Management – Missionforce National Security

Salesforce•Herndon, VA

About The Position

Salesforce is hiring a Director of Technical Program Management for Missionforce National Security. This individual-contributor role reports to the SVP of Missionforce National Security and leads a portfolio of high-stakes programs central to Salesforce’s national security business. The portfolio includes M&A integration, large federal mission implementations, and emerging commercial models such as outcome-based contracting and pricing. The director translates executive intent into structured, measurable programs and balances strategic planning with hands-on execution across technical, commercial, and contractual work. The role requires U.S. citizenship (U.S.-born or naturalized), residence on U.S. soil, no dual citizenship, and the ability to meet applicable customer and government screening standards. Employment is contingent on satisfactory background investigation results and obtaining and maintaining the required level of government background investigation and clearance. The posting specifies a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Salesforce describes itself as an AI CRM company and highlights its focus on customer success, innovation, and its core values. The position is part of its Program & Project Management organization.

Requirements

10 or more years of program management, technical program management, consulting, or engineering management experience.
At least some experience at an enterprise technology company.
Track record leading large, cross-functional programs with executive visibility.
Experience delivering complex enterprise SaaS implementations or platform programs.
Excellent analytical and problem-solving skills, with hands-on attention to detail.
Strong executive communication and facilitation skills, and ability to build consensus in a matrixed environment.
Ability to quickly master new technical, commercial, and contractual subjects.
Bachelor’s degree or equivalent work experience.
Must be a U.S. citizen (U.S.-born or naturalized), live on U.S. soil, and not hold dual citizenship; must be able to meet applicable customer and government screening standards.
Must receive acceptable background investigation results and obtain and maintain the government background investigation and clearance required for the role; the posting specifies an MBI for a Moderate Public Trust position.

Nice To Haves

M&A integration experience, ideally integrating a technology company into a larger enterprise.
U.S. federal, national security, or defense experience as a provider, government professional, or military professional.
Familiarity with FedRAMP, DoD Impact Levels IL5/IL6/IL7, and GovCloud environments.
An active U.S. security clearance or ability to obtain one.
Experience with ITSM/ESM platforms, platform migrations, or outcome- or value-based commercial models.

Responsibilities

Turn executive intent into structured programs with clear scope, workstreams, owners, milestones, success measures, and a program V2MOM.
Run program operating rhythms, including steering committees, advisory teams, weekly working teams, and executive updates.
Drive action items, decisions, risks, and dependencies across functions, remove obstacles, and keep leadership informed of issues.
Lead M&A integration from announcement through close and into steady state, coordinating Corporate Development, Legal, HR, Communications, Security, Technology & Product, and the business.
Maintain integration V2MOM, planning calendar, workstream plans, and weekly updates; support a positive employee experience for incoming teams while accelerating their impact.
Run multi-workstream federal customer implementations through discovery, capability mapping, gap analysis, workshops, and delivery.
Coordinate account teams, solution engineering, product, services, partners, and customers during implementations.
Work with Government Cloud and security teams to onboard capabilities into GovCloud and maintain personnel compliance with security requirements.
Partner with Public Sector sales, Deal Desk, Legal, Accounting, Finance, and Product to develop repeatable outcome-based commercial models.
Assess suitable pipeline deals, capture lessons from completed deals, and help define contract constructs, outcome measures, and risk guardrails.
Help build business cases and investment requirements for future fiscal years.