Director, Technical Program Management – Missionforce National Security

Salesforce•Washington, DC

9d•$171,200 - $298,400

About The Position

The Director of Technical Program Management for Missionforce National Security leads a portfolio of high-stakes programs at the center of Salesforce’s national security business. Reporting to the SVP of Missionforce National Security, this individual contributor turns executive intent into structured programs and drives them from start to finish. The portfolio includes M&A integrations, large federal mission implementations, and commercial models such as outcome-based contracting and pricing. The role requires working effectively at both strategic and tactical levels, bringing structure to ambiguity, and moving quickly with a sense of mission. The position leads program governance and execution, including program V2MOMs, steering committees, workstreams, milestones, operating rhythms, executive updates, and management of decisions, risks, dependencies, and obstacles. It coordinates cross-functional M&A integration from announcement through steady state; oversees multi-workstream federal customer implementations; works with Government Cloud and security teams on capability onboarding and personnel compliance; and partners across business, sales, legal, finance, and product functions to develop repeatable outcome-based commercial models. The role also contributes to business cases and future-year investment requirements. The role requires U.S. citizenship (U.S. born or naturalized), residence on U.S. soil, no dual citizenship, and the ability to meet applicable customer and government screening standards. Employment is contingent on acceptable background investigation results and obtaining and maintaining the required level of government investigation and clearance. The posting specifies a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Requirements

10+ years of program management, technical program management, consulting, or engineering management experience, including some time at an enterprise technology company.
Track record of leading large, cross-functional programs with executive visibility.
Experience delivering complex enterprise SaaS implementations or platform programs.
Excellent analytical and problem-solving skills, with hands-on attention to detail.
Strong executive communication and facilitation skills, and ability to build consensus in a matrixed environment.
Ability to master new technical, commercial, and contractual subjects quickly.
Bachelor’s degree or equivalent work experience.
U.S. citizen (U.S. born or naturalized), living on U.S. soil, who does not hold dual citizenship and can meet customer and government screening standards applicable to the role.
Must complete an acceptable background investigation and obtain and maintain the specific level of U.S. government background investigation and clearance required for the role; the posting specifies a federal Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Nice To Haves

M&A integration experience, ideally integrating a technology company into a larger enterprise.
U.S. federal, national security, or defense experience as a provider or government or military professional.
Familiarity with FedRAMP, DoD Impact Levels (IL5/IL6/IL7), and GovCloud environments.
An active U.S. security clearance, or ability to obtain one.
Experience with ITSM/ESM platforms, platform migrations, or outcome- or value-based commercial models.

Responsibilities

Turn executive intent into structured programs with clear scope, workstreams, owners, milestones, and success measures, anchored in a program V2MOM.
Run program operating rhythms, including steering committees, advisory teams, weekly working teams, and executive updates.
Drive action items, decisions, risks, and dependencies across functions; remove obstacles with urgency.
Represent the SVP in executive forums and keep leadership informed of emerging issues.
Lead M&A integration from announcement through close and steady state, coordinating Corporate Development, Legal, HR, Communications, Security, Technology & Product, and the business.
Maintain integration V2MOMs, planning calendars, workstream plans, and weekly updates.
Coordinate employee-experience milestones for incoming teams while preserving what makes them special and accelerating their impact.
Run multi-workstream federal customer implementations through discovery, capability mapping, gap analysis, workshops, and delivery.
Coordinate account teams, solution engineering, product, services, partners, and customers.
Work with Government Cloud and security teams to onboard capabilities into GovCloud and keep personnel compliant with security requirements.
Partner with Public Sector sales, Deal Desk, Legal, Accounting, Finance, and Product to develop a repeatable motion for outcome-based deals.
Assess pipeline deals for fit, capture lessons from executed deals, and help define contract constructs, outcome measures, and risk guardrails.
Help build business cases and investment requirements for future fiscal years.