Director, Technical Program Management (Connectivity and Cloud Infrastructure)

Capital One • McLean, VA

12d

About The Position

Capital One is seeking a Director of Technical Program Management to lead high-visibility technical programs that connect technology with business strategy and deliver large-scale products and platforms. The role focuses on major technical transformations and scaling resilient, highly automated platform capabilities. Programs may include scaling global edge compute capacity, coordinating intelligent traffic routing across hybrid cloud environments, and using agentic technologies to streamline a distributed, multi-vendor network footprint.

The Director will own program roadmaps, manage cross-organizational dependencies, and champion code-first infrastructure automation to deliver enterprise-scale experiences. In addition to leading technical programs, this role will help develop the TPM discipline within the team by sharing expertise and establishing approaches that scale across portfolios.

Requirements

• Bachelor’s degree in a technical field.
• At least 7 years of experience managing technical programs.

Nice To Haves

• 7 or more years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
• 3 or more years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
• 3 or more years of experience building highly scalable products and platforms.
• 3 or more years of experience with Agile delivery.
• 3 or more years of experience delivering large, complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems and solutions within a highly regulated environment.
• MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
• PMP, Lean, Agile, or Six Sigma certification.
• 3 or more years of people management experience or experience influencing an organization as an individual contributor.
• Experience driving platform standardization across multiple product portfolios or lines of business.
• Track record of building TPM maturity, including operating models, career frameworks, and metrics, at scale within engineering organizations.
• Exceptional communication and influence skills, including the ability to engage deeply with technical teams and translate implications into compelling business narratives for senior leadership.

Responsibilities

• Contribute to the organization’s TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
• Develop and align program roadmaps anchored in business objectives, definitions of done, technical solutions, and dependency sequencing.
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
• Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs among speed, cost, and resiliency.
• Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.
• Lead programs that deliver critical business goals and build large-scale products and platforms for Capital One customers.
• Help expand the TPM discipline within the team by teaching the organization what effective technical program management can achieve.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director