Director, Technical Program Management (Connectivity and Cloud Infrastructure)
About The Position
Capital One is seeking a Director of Technical Program Management to lead complex technical initiatives at the intersection of engineering and business strategy. The role focuses on large-scale technical transformations and scaling resilient, highly automated platform capabilities. Programs may include expanding global edge compute capacity, intelligent traffic routing across hybrid cloud environments, and using agentic technologies to streamline a distributed, multi-vendor network footprint. The Director will own high-visibility roadmaps, manage cross-organizational dependencies, and champion code-first infrastructure automation to deliver enterprise-scale experiences. The role also helps develop the TPM discipline by teaching the organization what effective technical program management can achieve. The position contributes to TPM and delivery strategy, including operating mechanisms, maturity models, and tooling that scale across portfolios. It drives roadmap alignment with business objectives, technical solutions, and dependency sequencing; leads cross-platform investment planning and architectural alignment; serves as an executive escalation point for risks and tradeoffs; and establishes measurable platform outcomes and delivery accountability across engineering teams.
Requirements
- Bachelor’s degree in a technical field.
- At least 7 years of experience managing technical programs.
Nice To Haves
- 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
- 3+ years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
- 3+ years of experience building highly scalable products and platforms.
- 3+ years of experience with Agile delivery.
- 3+ years of experience delivering large and complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing deliverable commitments, and unblocking teams to achieve business impact.
- Experience building systems and solutions within a highly regulated environment.
- MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
- PMP, Lean, Agile, or Six Sigma certification.
- 3+ years of people management experience or experience influencing an organization as an individual contributor.
- Experience driving platform standardization across multiple product portfolios or lines of business.
- Track record of building TPM maturity at scale within engineering organizations, including operating models, career frameworks, and metrics.
- Exceptional communication and influence skills, including engaging deeply with technical teams and translating implications into compelling business narratives for senior leadership.
Responsibilities
- Lead programs that deliver critical business goals and build large-scale products and platforms.
- Develop the TPM discipline by sharing expertise and teaching the organization what effective TPM can achieve.
- Contribute to TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
- Drive development of and alignment on program roadmaps anchored in business objectives, definition of done, technical solutions, and dependency sequencing.
- Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
- Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs among speed, cost, and resiliency.
- Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.
- Own high-visibility roadmaps, navigate cross-organizational dependencies, and champion code-first infrastructure automation.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
