Director, Technical Program Management

OpenTable • San Francisco, CA

1d • Hybrid

About The Position

As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments.

Requirements

• 10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs.
• 5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments.
• Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models.
• Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management.
• Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans.

Nice To Haves

• Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling.
• Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations.
• Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts.
• Experience operating effectively within a globally distributed workforce across multiple international entities and time zones.
• An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops from scratch in fast-moving environments.

Responsibilities

• Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data, Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths.
• Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive, high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth.
• Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality.
• Translate broad executive narratives into actionable program structures, timelines, and measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis.
• Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag.

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week
• Free lunch 2 days per week
• Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.
• Building amenities, such as a gym & bike parking
• health benefits
• flexible spending account
• retirement benefits
• life insurance
• paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• parental leave benefits
• annual bonus
• equity grant

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed