Director, Strategic Talent Business Partner - Technology

Ryan • Plano, TX

1d

About The Position

The Director, Strategic Talent Business Partners – Technology is a highly visible, hands-on, customer-focused role leading the People Group function in support of Ryan’s technology organization. The Director serves as the primary strategic talent partner to senior technology leaders and oversees the business partner model across technology functions. The position works collaboratively with other People Group functions and with Technology, Finance, and business leadership.

The role develops and implements human resource strategies, tools, processes, and programs aligned with Ryan’s technology strategy. It advises leaders on organizational design, workforce planning, talent management, employee relations, compensation, rewards and recognition, and other People Group matters. The Director also oversees employee life-cycle programs and processes, supports compliance with employment laws, and provides executive and technology leaders with actionable workforce and talent metrics. The position directly supervises employees on the STBP team and requires 15–20% independent travel.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• At least 8 to 10 years of progressively responsible human resources management experience in a domestic and international environment.
• Significant experience supporting technology organizations.
• PHR certification.
• Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to supervise employees in accordance with Firm policies and applicable laws.
• Ability to travel independently 15–20%.

Nice To Haves

• Experience supporting a large, complex, high-growth, or global technology company.
• Demonstrated experience partnering with senior leaders across software engineering, product, data and analytics, infrastructure, cybersecurity, or other technical functions.
• Experience with Workday or a comparable enterprise HRIS.
• Familiarity with workforce analytics, organizational planning tools, and technology talent market data.
• SPHR certification.

Responsibilities

• Lead the People Group function supporting Ryan’s technology organization and serve as the primary strategic talent partner to senior technology leaders.
• Oversee the HR Business Partner model for technology and coordinate strategies for organizational design, workforce planning, integration, talent management, employee relations, jobs, compensation, rewards and recognition, policies, and other People Group functions.
• Partner with Technology leadership to understand business strategy, operating models, product and platform priorities, and evolving skill requirements, translating them into talent and organizational strategies.
• Advise leaders on attracting, developing, engaging, and retaining technology talent across software engineering, product, data and analytics, infrastructure, cybersecurity, architecture, and related disciplines.
• Oversee employee relations and grievance issues, including investigation, documentation, and resolution.
• Partner with Legal to oversee immigration and coordinate expatriate assignments and employment visas.
• Develop and maintain workforce, talent, and succession plans, particularly for critical technical roles, emerging capabilities, and leadership pipelines.
• Oversee effective employee life-cycle processes, including onboarding, status changes, transfers, promotions, and departures within Workday.
• Plan, develop, and implement human resource strategies, tools, processes, and programs that support Ryan’s technology strategy.
• Oversee employee life-cycle programs, including performance evaluation, merit and promotion, and goal-setting processes.
• Collaborate with Technology and People Group partners to use Workday and other platforms to improve and scale talent management and People Group processes and the employee experience.
• Ensure compliance with country, federal, state, and local employment laws; monitor regulatory changes and make compliance recommendations.
• Develop and maintain strategic talent business partner KPIs and management reports with actionable data for executive and technology leadership, including workforce capacity, critical skills, attrition, succession, engagement, and organizational health.
• Select, evaluate, and supervise direct reports, carrying out supervisory responsibilities in accordance with Firm policies and applicable laws.
• Maintain strong communication and presentation skills and communicate professionally with individuals and groups.
• Collaborate with senior technology leaders, People Group partners, and internal stakeholders; interact regularly with employees at all levels and external vendors.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision coverage effective on the first day for the employee and eligible dependents.
• 14 weeks of 100% paid leave for new parents, including adoption.
• Access to a fertility assistance program.
• Generous paid time off.
• Eligibility for a four-week, company-paid sabbatical after five years of service.
• 401(k) employer match.
• Tuition reimbursement after one year of service.
• Monthly gym membership or eligible home fitness equipment reimbursement.
• Hybrid and remote work options, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Director