Business Technology Partner

Noctrix Health•Pleasanton, CA

4d•Hybrid

About The Position

Noctrix Health is seeking a strategic, collaborative Business Technology Partner to connect its business functions with the Technology organization. The role partners with business leaders to understand strategic priorities, identify opportunities for technology-enabled improvement, and turn business needs into technology strategies, roadmaps, requirements, solutions, and rapid proofs of concept. The ideal candidate combines business acumen, hands-on Salesforce development experience, and broad enterprise technology knowledge, while building trusted relationships with technical and non-technical stakeholders. The position helps align technology investments with organizational goals, deliver measurable business value, and support growth and operational scalability. It is a full-time, hybrid position requiring at least three days per week onsite at Noctrix Health’s Pleasanton, California headquarters. Success is measured by alignment between technology investments and business strategy; effective business–Technology partnerships; delivery and adoption of strategic initiatives; measurable business value; effective portfolio prioritization; adoption of new capabilities; reduced risks; progress against roadmaps; successful automation, AI, process-improvement, and digital-transformation efforts; effective proofs of concept; and the quality, scalability, security, reliability, and adoption of Salesforce solutions. Base pay is $130,000–$160,000 per year, with annual bonus eligibility.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
At least 5 years of experience in technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or a related discipline.
Hands-on Salesforce development and administration experience, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs, and deployment practices.
Ability to learn new platforms quickly, build proofs of concept or prototypes, evaluate outcomes, and translate successful solutions into scalable, secure, supportable implementations.
Proven ability to partner with business leaders, understand strategic objectives, and translate business needs into technology strategies, roadmaps, requirements, and measurable outcomes.
Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities.
Ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions in a fast-paced, high-growth environment.
Strong analytical, problem-solving, communication, relationship-management, influencing, and cross-functional collaboration skills.
Ability to explain technology concepts, risks, and tradeoffs in clear business terms and translate strategy into actionable plans and priorities.
Ability to work onsite at the Pleasanton, California headquarters at least three days per week.

Nice To Haves

Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation in healthcare, medical devices, life sciences, or another regulated environment.
Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification.
Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions.
Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies.
Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related integrations.
Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption.
Experience developing technology business cases, investment proposals, and multi-year roadmaps.
Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies.
Experience managing technology vendors, consultants, or other third-party partners.
Experience supporting enterprise system implementations or major technology transformation initiatives.
Experience with change management and driving adoption of new technology capabilities.
MBA, master’s degree, or relevant technology, project management, product management, or business analysis certification.

Responsibilities

Serve as a trusted technology partner to business leaders and develop an understanding of business priorities, operating models, processes, challenges, and future needs.
Translate business goals into technology strategies, roadmaps, requirements, use cases, success criteria, and scalable solutions.
Identify technology opportunities involving data, automation, AI, digital capabilities, process simplification, and improved user experiences.
Design, build, configure, test, and support Salesforce capabilities, including automation, integrations, reporting, dashboards, data models, security, and custom development.
Evaluate emerging platforms and create proofs of concept, prototypes, or pilots; document outcomes and inform investment or production decisions.
Facilitate alignment among business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders on priorities, requirements, timelines, governance, risks, and tradeoffs.
Support planning and prioritization of technology initiatives based on business value, strategic alignment, risk, complexity, dependencies, resources, and expected benefits.
Maintain visibility into initiative progress, portfolio performance, milestones, dependencies, delivery issues, stakeholder concerns, and measurable business outcomes.
Ensure solutions address scalability, integration, data, security, privacy, compliance, operational support, and long-term sustainability requirements.
Communicate technology strategies, roadmaps, project status, risks, decisions, and recommendations to business and Technology leadership.