Business Technology Partner

Noctrix Health•Pleasanton, CA

4d•$130,000 - $160,000•Hybrid

About The Position

Noctrix Health is seeking a strategic, collaborative Business Technology Partner to connect business functions with the Technology organization. The role partners with business leaders to understand priorities, identify opportunities for technology-enabled improvement, and translate business needs into technology strategies, roadmaps, requirements, solutions, and rapid proofs of concept. The position combines business acumen, hands-on Salesforce development, and broad enterprise technology knowledge. It builds trusted relationships with technical and non-technical stakeholders, evaluates emerging platforms, and develops proofs of concept to test potential solutions. The role helps align technology investments with organizational goals, measurable business value, growth, and operational scalability. This is a full-time, hybrid position requiring at least three days per week onsite at Noctrix Health’s headquarters in Pleasanton, California.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
At least 5 years of experience across technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or related disciplines.
Hands-on Salesforce development and administration experience, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs, and deployment practices.
Ability to rapidly learn new platforms, build proofs of concept or prototypes, evaluate outcomes, and translate successful solutions into scalable, secure, supportable implementations.
Proven ability to partner with business leaders, understand strategic objectives, and translate business needs into technology strategies, roadmaps, requirements, and measurable outcomes.
Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities.
Ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions in a fast-paced, high-growth environment.
Strong analytical, problem-solving, communication, relationship management, influencing, and cross-functional collaboration skills.
Ability to explain complex technology concepts, risks, and tradeoffs in clear business terms and translate strategy into actionable plans and priorities.
Ability to work onsite at the Pleasanton, California headquarters at least three days per week.

Nice To Haves

Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation within healthcare, medical devices, life sciences, or another regulated environment.
Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification.
Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions.
Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies.
Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related integrations.
Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption.
Experience developing technology business cases, investment proposals, and multi-year roadmaps.
Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies.
Experience managing technology vendors, consultants, or other third-party partners.
Experience supporting enterprise system implementations or major technology transformation initiatives.
Experience with change management and driving adoption of new technology capabilities.
MBA, master’s degree, or relevant technology, project management, product management, or business analysis certification.

Responsibilities

Serve as a trusted technology partner to business leaders and develop a deep understanding of their priorities, operating models, processes, challenges, and future needs.
Translate business goals into technology strategies, roadmaps, requirements, use cases, success criteria, and scalable solutions aligned with organizational priorities.
Identify opportunities to improve business outcomes through technology, data, automation, AI, digital capabilities, process simplification, and improved user experiences.
Design, build, configure, test, and support Salesforce capabilities, including automation, integrations, reporting, dashboards, data models, security, and custom development.
Evaluate emerging platforms and create proofs of concept, prototypes, or pilots; document outcomes and inform investment or production decisions.
Facilitate alignment across business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders on priorities, requirements, timelines, governance, risks, and tradeoffs.
Support technology initiative planning and prioritization based on business value, strategic alignment, risk, complexity, dependencies, resources, and expected benefits.
Maintain visibility into initiative progress, portfolio performance, milestones, dependencies, delivery issues, stakeholder concerns, and measurable outcomes.
Ensure solutions address scalability, integration, data, security, privacy, compliance, operational support, and long-term sustainability requirements.
Communicate technology strategies, roadmaps, project status, risks, decisions, and recommendations to business and Technology leadership.