Director, Strategic Intelligence

CreatorIQ • New York, NY

22h • $150,000 - $188,000

About The Position

CreatorIQ's Strategic Services organization delivers scoped professional-services engagements that help leading brands and agencies get more from their creator investment. The Director, Strategic Intelligence leads the Strategic Intelligence and Reporting & Data teams and owns a portfolio of strategic enterprise accounts end to end, from scoping and analysis through customer presentation. The Director sets the quality bar for team deliverables, serves as the first escalation point for complex analytical questions, and shapes how the practice scales by turning CreatorIQ and customer data into measurement, insight, and recommendations for major creator programs.

The role also shapes the practice's operating model: determining which requests to take on, converting repeat requests into standard offerings, and establishing an operating rhythm that keeps the team focused, billable, and positioned to grow. The Director brings senior marketing-science expertise, leads executive-level customer conversations, and develops analysts. They direct technical work involving SQL, Python, and data pipelines in partnership with technical specialists, and partner with the VP, Strategic Intelligence on practice strategy and major enterprise engagements.

Requirements

• At least 8 years of experience in marketing science, insights, measurement, or analytics consulting at a brand, agency, media owner, research firm, or marketing technology company.
• Senior expertise in marketing and media measurement, including earned and social media value, return on creator spend, marketing mix modeling or incrementality approaches, and defensible claims.
• Strong working knowledge of creator marketing and social platforms, including Instagram, TikTok, and YouTube, and how programs are planned, measured, and optimized.
• At least 3 years leading or mentoring analysts or insights teams, including reviewing work and developing talent.
• Experience owning customer relationships and presenting to senior stakeholders up to CMO level, including handling pushback and defending a point of view.
• Strong written and verbal data storytelling skills, including explaining complex findings clearly and making them actionable for executive audiences.
• Ability to direct technical analytical work, including SQL, Python, and data pipelines, in partnership with technical specialists.
• Experience scoping analytical work, managing capacity across multiple engagements, and flagging risk early.
• Ability to work in a fast-paced, evolving environment and manage multiple priorities.
• Ability to identify, build, or direct AI-enabled workflows, automations, or systems that improve business processes beyond individual use and drive measurable impact.

Nice To Haves

• Hands-on proficiency in SQL and Python.
• Direct experience with the CreatorIQ platform or comparable creator marketing technology.
• Experience building or productizing analytical offerings, such as standard reports, benchmarks, or packaged services.
• Experience in a professional-services or consulting environment with utilization or billability targets.
• Experience supporting enterprise brands across categories such as beauty, CPG, retail, or consumer technology and across global markets.

Responsibilities

• Own a portfolio of strategic enterprise accounts end to end, including scoping, analysis, customer presentations, and handling stakeholder pushback.
• Act as the VP, Strategic Intelligence's stand-in on customer calls and deliverables, and partner on practice strategy, priorities, and major enterprise engagements.
• Lead the Strategic Intelligence and Reporting & Data teams; set priorities, coach analysts and managers, build development paths, and manage time tracking, capacity planning, and delivery hygiene.
• Review team work before it reaches customers and serve as the first escalation point for complex analytical and methodological questions.
• Apply rigorous marketing-science methods to engagements, including measurement of earned and social media value, return on creator spend, marketing mix, and incrementality, while keeping claims defensible.
• Own intake for smaller and non-strategic analytical requests; decide whether to accept, productize, or decline them, and partner with Directors of Services on scope and pricing.
• Turn repeat requests into standard offerings, reports, and playbooks that Sales and Customer Success can confidently position.
• Partner with Influencer Marketing Services, Platform Services, Customer Success, Sales, and Product so insights inform strategy early and customer feedback reaches the product roadmap.
• Contribute to Strategic Intelligence's point of view on creator measurement through frameworks, benchmarks, and market-facing content.
• Direct technical analytical work involving SQL, Python, and data pipelines in partnership with technical specialists.
• Identify, build, or direct AI-enabled workflows, automations, or systems that improve business processes and deliver measurable impact.

Benefits

• Learning platform, training, and tools to support success.
• Meal stipends.
• 15 days of vacation, floating and set holidays, wellness allowance, and paid parental leave.
• Medical, dental, vision, life, and disability insurance.
• 401(k) plan for USA employees.
• Work-from-home stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed