Director, Solutions Engineering, NA

Vantage Data Centers•Remote - TX, TX

About The Position

Vantage is seeking an accomplished Director of Solutions Engineering to advance its Solutions Engineering function. This North America-focused role supports pre-sales by providing technical expertise and designing tailored data center solutions that meet customer requirements for space, power, cooling, and connectivity. The Director serves as a site-specific subject matter expert for North America and emerging markets, working across sales, engineering, operations, commercial management, construction, and legal teams from initial customer engagement through handoff to delivery teams. The role combines customer-facing engagement, technical solution design, and cross-functional collaboration. It includes customer discovery and site assessments; development and presentation of customized data center solutions and technical documentation; support for RFPs, RFIs, pricing, forecasting, and market analysis; and coordination of accurate, complete implementation handoffs. The Director also shares asset and market insights with product, development, design, and leadership teams and communicates customer feedback to inform continuous improvement. The position requires a bachelor's degree in engineering, computer science, or a related field; 7–10 years of relevant experience, including 3–5 years in a leadership role; and expertise in data center design and related technologies. Travel is expected to be up to 30%, with the possibility of increasing as the business evolves. The role includes occasional physical activity such as standing, walking, climbing stairs, and lifting or moving up to 25 pounds. It is eligible for company benefits, including medical, dental, vision, life and disability coverage, paid time off, employee assistance, and a 401(k) program with company match.

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related field.
7–10 years of experience in solutions engineering or a related field.
3–5 years of experience in a leadership role.
Proven experience managing engineering teams and delivering complex technical solutions.
Experience designing high-density data center solutions, including power, cooling, airflow, and space optimization.
Familiarity with AI and high-performance computing environments, including GPUs and specialized processors.
Knowledge of liquid cooling technologies and industry best practices.
Strong understanding of data center power distribution, UPS systems, and electrical standards.
Strong understanding of network architecture, fiber optics, and connectivity solutions.
Strong technical background and understanding of engineering principles, software development, and system architecture.
Excellent communication and presentation skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
Strong leadership and people management skills.
Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
Proficiency in software development methodologies, project management, and quality assurance practices.
Familiarity with cloud computing, data center operations, networking, and cybersecurity.
Experience with modern programming languages, development frameworks, and tools.
Proficiency with CAD tools such as AutoCAD, Visio, or similar.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, and Adobe Acrobat.
Ability to travel up to 30%; travel may increase as the business evolves.
Ability to meet occasional physical demands, including lifting or moving up to 25 pounds, with reasonable accommodations as applicable.

Nice To Haves

CFD modeling experience.

Responsibilities

Engage with customers to understand business objectives, technical requirements, and operational challenges.
Conduct site surveys, assessments, and onsite due diligence to identify infrastructure and whitespace requirements.
Support customer RFPs, RFIs, and technical due diligence with site-specific solutions.
Present solutions through technical presentations, workshops, demos, and site visits, and provide technical expertise during customer tours.
Design customized data center solutions covering space, power, cooling, airflow, connectivity, telecommunications, security, office, and storage needs as applicable.
Serve as the local subject matter expert for campuses, including whitespace design, inventory, pathways, connectivity, and capacity management.
Develop technical documentation, proposals, and Scopes of Work, including clarifications and risk considerations, in collaboration with Regional Design Engineers and Asset Management.
Review Service Orders and perform cost validation to ensure accuracy and alignment with customer requirements.
Work with design, construction, and commercial teams to obtain pricing and delivery timelines, including issuing Sales Engineering Pricing Requests to DE&C teams as needed.
Support sales forecasting, pipeline development, and market analysis.
Ensure technical accuracy, consistency, and completeness of documentation during the transition from sales to implementation.
Stay current on data center design trends, emerging technologies, and best practices through training and certifications.
Share asset and market insights with Product, New Site Development, Market Development, Global Design, and company leadership teams.
Gather and communicate customer and sales feedback to support improvements to products, solutions, and go-to-market strategies.
Handle additional duties as assigned by Management.