Director, Solutions Engineering

Flexential Corp.•Tampa, FL

1d•$170,000 - $185,000•Hybrid

About The Position

The Director of Solutions Engineering leads technical sales execution across multiple sales domains, ensuring effective coverage, consistent field practices, and alignment with regional growth priorities. The role partners with Regional Vice Presidents and sales leaders to drive sales, translate company strategy into territory plans, allocate resources, strengthen pipeline quality, and improve customer outcomes. The Director develops a high-performing team, reinforces technical and architectural standards, improves field processes, and leads technical engagement for strategic regional opportunities and escalations. The role maintains current portfolio expertise and monitors customer, competitive, and market trends, providing practical field insights to senior leadership and cross-functional teams to improve enablement, regional execution, and sales effectiveness. The position follows Flexential's workplace guidelines. Employees within 30 miles of a corporate office or data center are generally expected onsite two days per week, Tuesday and Wednesday. Employees farther away or with a commute exceeding one hour may be considered for remote work, subject to business needs and manager approval. Fully remote candidates who do not reside near a Flexential corporate office or data center may also be considered. Atlanta-area employees may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. The role requires travel of up to 25% throughout assigned territories and to relevant customer, partner, and industry events.

Requirements

10+ years of relevant technology, solution engineering, technical sales, or customer-facing architecture experience, including leadership responsibility.
Demonstrated success leading Solution Engineering teams across multiple markets or territories and partnering effectively with regional sales executives.
Ability to prioritize resources and maintain consistent execution across multiple RVP territories within an established organizational strategy and operating model.
Strong business acumen and ability to connect technical solutions to customer outcomes, territory execution, pipeline development, and regional revenue growth.
Broad experience across multiple technology environments and ability to maintain working expertise in Flexential’s portfolio and approved solution approaches.
Industry involvement and ability to represent Flexential credibly with customers, partners, professional associations, and regional market communities.
Ability to interpret market, customer, competitor, technology, and regulatory signals and communicate practical field insights and recommendations to senior leadership.
Excellent communication, presentation, writing, coaching, and stakeholder-management skills, including engagement with customer executives and regional sales leadership.
Ability to identify operational inefficiencies, improve repeatable processes, and implement practical changes that support growth and scale.
Demonstrated urgency, sound judgment, accountability, collaboration, and a positive, solutions-oriented approach.
Ability and willingness to travel up to 25% throughout assigned territories and to relevant customer, partner, and industry events.
Other training and experience may be substituted for the job requirements at the discretion of the manager.
Applicants must be legally authorized to work in the United States and reside in a state where Flexential maintains employment eligibility at the time of hire and throughout employment.

Nice To Haves

Bachelor’s degree or equivalent combination of education and relevant experience preferred.

Responsibilities

Partner with business leaders to develop and lead Solutions Engineers assigned to the charter, ensuring execution aligns with the overall Solutions Engineering process.
Implement solutions engineering operating standards within assigned domains, consistent with company direction and sales priorities.
Be accountable for defined Solutions Engineering performance, customer outcomes, pipeline quality, and technical sales effectiveness.
Establish regional priorities, workforce plans, resource allocation strategies, and operating objectives.
Recruit, develop, coach, and retain a high-performing team of Solution Engineers, setting clear expectations, operating rhythms, and performance standards.
Participate in annual planning and strategic goal setting for the Solutions Engineering function.
Apply and reinforce standards for discovery, qualification, solution design, architecture, proposals, and customer engagement; promote cross-territory collaboration, approved solution patterns, and consistent customer experiences.
Lead technical engagement for strategic regional accounts, complex opportunities, partner pursuits, and customer escalations, engaging senior Solutions Engineering leadership when enterprise direction or exception approval is required.
Maintain current expertise across Flexential’s portfolio, adjacent technologies, partner capabilities, and relevant solution architectures; deliver field enablement using established company messaging, guidance, and methods.
Represent Flexential at selected industry and market events; build relationships with customers, partners, peers, and industry contacts; monitor customer priorities, competitor activity, technology trends, regulatory developments, and regional demand signals.
Provide structured field intelligence and recommendations to senior Solutions Engineering leadership and appropriate Sales, Product, Marketing, and partner stakeholders; execute approved changes within assigned domains.
Track and report established operating metrics, identify process bottlenecks, and help implement improvements to workflows, tools, handoffs, and operating practices to improve effectiveness, reduce friction, and support rapid scale.
Perform other duties as required and assigned.