Director, Solutions Consulting
About The Position
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. This is a full time role that can be held from one of our US hubs or remotely in the United States.
Requirements
- 10+ years in customer-facing technical sales roles within SaaS
- 6+ years leading Solutions Consulting or Sales Engineering teams
- Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
- Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
- Strong cross-functional influence across Product and Customer Experience
- Strong understanding of our technical and competitive landscape
- Ability to thrive in a constantly evolving and growing environment
Nice To Haves
- Experience with MEDDICC sales qualification framework
- Prior experience managing managers
- Prior Figma, design or development experience
Responsibilities
- Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
- Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
- Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
- Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
- Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
- Recruit, mentor, and develop the AMER Solutions Consulting leadership team
- Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
- Participate in regional industry events/organizations as a thought leader
Benefits
- Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
