Director, Solutions Architecture

Presidio•,

14h

About The Position

The Director, Solutions Architecture (DSA) is a customer-facing pre-sales leadership role supporting Presidio’s sales regions. The DSA works with sales and delivery organizations, customers, and manufacturing partners to align customer business goals with Presidio consulting services and solution architectures. The role partners with Territory Vice Presidents and Territory Sales Directors to exceed revenue, growth, and profitability goals, while recruiting, developing, and retaining Solutions Architect talent. The DSA leads a geographically dispersed team, advocates for the resources and recognition needed to help presales team members succeed, and fosters an open, positive, inclusive, resilient, and change-oriented culture grounded in teamwork, execution excellence, integrity, and forward-thinking. The role establishes expectations and development plans, mentors team members, and builds partnerships with sales, professional services, delivery, vendor partners, and executive leadership. The DSA guides account and opportunity engagement, allocates resources to opportunities, supports the presales process and technical wins, and ensures appropriate services are positioned and customer requirements are documented. The role builds and maintains client relationships, engages client executives, and leads presales innovation across processes, tools, measures, and reporting. Regional travel is required.

Requirements

Excellent customer and vendor relationship skills.
Excellent leadership and management skills.
Excellent presentation, written, and verbal communication skills.
Ability to present effectively and capture the attention of large audiences of employees, clients, or vendors.
Ability to lead by example.
Ability to communicate technical concepts clearly and effectively in writing and orally to varied audiences.
Intimate knowledge of system and solution architectures.
Experience with one or more of Presidio’s portfolio of top manufacturing partners.
Proven technical problem-solving and design ability.
Demonstrated ability to develop, mentor, and grow teams.
Ability to travel regionally.

Nice To Haves

Professional-level certifications in one or more of Presidio’s portfolio of top manufacturing partners.

Responsibilities

Direct and manage a geographically dispersed team of Solutions Architects.
Recognize and advocate for presales team accomplishments, identify needed resources, share methods and lessons learned, and foster an inclusive, resilient, positive, and change-oriented culture.
Set role expectations, conduct collaborative growth assessments, create development plans, and mentor team members.
Partner with area Sales Managers, Account Managers, and sales leadership to develop and execute joint go-to-market strategies and programs aligned with customer needs and financial goals.
Recruit and attract talent aligned with business needs and develop team competencies and career growth.
Partner with Area and Region services delivery leaders on strategies, programs, delivery metrics, and optimizations; review and approve services delivery proposals as needed.
Align resources to opportunities and drive the presales process to achieve technical wins.
Ensure teams position appropriate services and document detailed customer requirements and expectations.
Participate in account planning, executive briefing center activities, client events, and key opportunities to strengthen the Solution Architecture team’s trusted-advisor role and improve outcomes.
Build and maintain long-term client relationships, develop competitively held accounts, present Presidio solutions virtually and in person, and engage client Director-, VP-, and CIO-level stakeholders.
Build relationships with vendor partner sales and presales teams and develop joint go-to-market strategies and programs.
Lead presales innovation by assessing current practices, gathering stakeholder feedback, and creating collaborative plans for improvements to measures, processes, tools, and reporting.
Partner with local Professional Services Directors to provide pipeline visibility and align vendor and customer expectations for services.