Director, Solution Engineering

Salesforce•Chicago, IL

1d•Remote

About The Position

The Director of Core Solution Engineering for CBS GB High AOV Accounts is the strategic anchor for Salesforce’s highest-value, most complex commercial relationships. In this role, you won't just manage a team; you will codify the playbook for the "Agentic Enterprise." Leading a team of GB Solution Engineers, you will oversee a curated portfolio of strategic accounts (highest AOV) within the Consumer and Business Services sector. Your mission is to drive transformational, multi-cloud deals, secure C-suite alignment, and ensure that Salesforce’s most significant investments become the gold standard for the agentic enterprise.

Requirements

10+ years of experience in pre-sales leadership, management consulting, or strategic sales roles, with a proven track record of managing high-performing teams.
Enterprise experience is highly preferred.
Expertise in managing high-AOV customers and Complex Deal cycles where multi-stakeholder alignment is critical.
Deep understanding of the Salesforce portfolio, the platform architecture, and specifically how Agentforce and D360 integrate into enterprise architectures.
Proficiency in transformation methodologies to solve complex business challenges through Salesforce stack.
Strong ability to lead deep technical conversations with Heads of Technology & Architecture while translating those concepts into business value for CEOs and C-suite.
An agile forward-thinking mindset focused on execution and delivering measurable outcomes for the customer.
Excellent presentation skills with the ability to command a room of C-level executives.
Strong analytical and negotiation skills, with a focus on hitting revenue targets while maintaining team health.

Responsibilities

Partner with Sales Leadership to deliver Salesforce’s transformational value proposition to the General Business segment's highest-value accounts.
Own the technical "win" strategy for strategic accounts, moving the needle from technical features to business-outcomes-driven innovation.
Collaborate with Sales to create growth plans that align with Salesforce’s strategic vision.
Act as a senior technical advisor to C-suite and VP-level stakeholders within strategic accounts, positioning Salesforce as a long-term strategic partner.
Lead high-impact executive briefings, vision workshops, and C-level roadmap discussions to accelerate deal momentum.
Bridge the gap between "The Sale" and "The Success" by partnering with professional services, partners ecosystem, deployment strategies and customer success to define deployment strategies that ensure rapid time-to-value.
Serve as a customer advocate internally, influencing the Salesforce product roadmap based on the unique needs of CBS strategic accounts.
Facilitate customer advisory channels for customer feedback.
Design and scale organizational programs that enhance the productivity and expertise of the strategic SE team.
Dynamically manage team resources across the areas to maximize impact on high-AOV opportunities.
Maintain a supportive environment where SEs feel empowered to take risks, innovate with Agentforce, leverage AI-tooling, and grow professionally.