Manager, Solution Engineering

Supermicro•San Jose, CA

23h

About The Position

About Supermicro: Super Micro Computer, Inc. (NASDAQ: SMCI) is a global leader in high-performance, high-efficiency server technology. With a robust portfolio of advanced computing solutions, Supermicro delivers industry-leading performance products for AI, cloud computing, enterprise IT, and Telco/Edge markets. Supermicro stands out for its end-to-end solutions, including servers, storage systems, networking products, and software, offering unmatched flexibility and scalability. Headquartered in San Jose, California, Supermicro operates globally with offices, manufacturing facilities, and R&D centers strategically located in Taiwan, the Netherlands and Malaysia to serve its diverse clientele. The company has over 6,000 employees worldwide and reported revenues exceeding $14 billion in the last fiscal year, with triple-digit year-over-year growth. Supermicro is committed to innovation, sustainability, and delivering superior value by leveraging the latest in green computing technologies. With a mission to reduce the environmental impact of IT, Supermicro leads the industry in energy-efficient server and storage systems that optimize power consumption and minimize carbon footprints. The company’s dedication to environmental stewardship aligns with its broader corporate social responsibility goals, including advancing green initiatives and supporting sustainable development globally. Why This Role Matters: The Manager, Solution Engineering plays a critical role in ensuring that our cutting-edge server and cloud technologies are rigorously tested through test planning, coordinating test projects, and executing throughout the testing project life cycle. This would include establishment of test environment, perform server level, rack level and cluster level hardware performance testing, review and analyze test logs, deploy clusters according to customer requirements (OS/software installation, OS/software configuration, network configuration, etc.). This role offers the chance to collaborate with world-class teams, shape the future of server performance, and lead testing strategies that drive the success of Supermicro’s products.

Requirements

A Bachelor’s degree in a relevant field (e.g., Engineering, Production Management) or equivalent work experience preferred.
8+ years of experience in a production management or engineering role, preferably with experience in server rack integration, hardware/software testing, or related fields.
Extensive knowledge of server rack testing processes, hardware/software debugging, and cluster deployment, with at least 5+ years of Linux/networking debugging or testing experience.
Deep experience with Intel/AMD-based servers, storage, HPC, and networking systems (8+ years).
Strong organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
A proactive approach to identifying issues and resolving them, with a knack for making critical decisions under pressure.
Solid understanding of quality control principles and experience implementing quality management systems.
Strong verbal and written communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Responsibilities

Manage the end-to-end lifecycle of testing projects: including planning, coordinating, and executing, ensuring projects are completed on schedule and meet all quality requirements.
Create Python or Shell scripts to streamline the setup of testing environments for MLPerf, SPEC, and HPC testing environment to test server hardware.
Perform server configuration and system performance analysis.
Conduct functional and compatibility testing on various operating systems such as Linux, Unix, and Windows.
Design, develop, and maintain benchmarking applications and tools for evaluating and measure the performance of AI/ML/HPC systems within OpenShift/OpenStack environments.
Draft and maintain technical documentation including drawing/diagram.
Write engineering documentation such as test -SOP, test procedures and design documents.
Lead on-site software deployment/customer acceptance verification test.
Conduct comprehensive performance analysis, profiling, and optimization of AI/ML/HPC workloads on Openshift/OpenStack clusters.
Install HPC/AI test environment and built HPC/AI cluster for customer.
In house/onsite server testing and deployment, software deployment and network deployment.