Director, Small Business Card Partnerships

Capital One • McLean, VA

1d • $209,500 - $286,900 • Hybrid

About The Position

The Director, Small Business Card Partnerships will lead the end-to-end lifecycle of partner benefits designed to drive customer acquisition, engagement, and loyalty. The role sets a multi-year partnership benefits strategy, identifies and pitches potential partners, negotiates commercial contracts, and evaluates business impact. It works closely with Small Business Product and Marketing teams to launch benefits and track and optimize partner performance. The role also partners with the Consumer Card Benefits team to identify cross-portfolio opportunities and scale successful partnerships across consumer and commercial customers.

This is a hybrid position, with required on-site presence at the designated office in accordance with Capital One’s hybrid policy. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it offers health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of business development experience.
• At least 5 years of people management experience.

Nice To Haves

• Master’s degree.
• 6 or more years of business development experience.
• 6 or more years of people management experience.
• 7 or more years of experience managing third-party operators and vendors.

Responsibilities

• Lead the partnership lifecycle, including pipeline generation, outbound outreach, commercial negotiation, contract execution, and ongoing partner management.
• Define the partner benefits roadmap for small business owners in collaboration with Small Business Product and Marketing leads.
• Coordinate cross-functional launches of new partnerships with technology, legal, brand, and compliance teams.
• Establish metrics to evaluate partner return on investment, monitor customer engagement, optimize performance, and inform future strategies.
• Identify cross-portfolio partnership opportunities with the Consumer Card Benefits team and scale high-performing partnerships across consumer and commercial customers.

Benefits

• Comprehensive health, financial, and other benefits supporting well-being; eligibility varies by employment and management status.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director