Director, Services Sourcing

Salesforce•Indianapolis, IN

4d•Remote

About The Position

Salesforce is seeking a Director, Professional Services Category Management to join their team. This role is pivotal in optimizing professional services spend and enhancing strategic partnerships, without direct reports. The position holds strategic responsibility for Professional Services Category Management, operating within established guidelines and making decisions that influence business unit operations with a planning horizon of 6 to 12 months. The work will have a limited, yet meaningful, effect on long-term outcomes, primarily through the development of robust category strategies and strong internal and external partnerships. The role involves fostering strategic partnerships internally and externally, ensuring initiatives align with broader business objectives and corporate strategies. It also involves driving alignment and creating value by identifying opportunities to leverage external expertise while maintaining internal capabilities. The Director will have frequent contact with peers and senior internal business partners, including VPs and SVPs, and will participate in meetings with external representatives such as vendors, customers, and consultants. The ability to influence without direct authority is key to success.

Requirements

Proven experience in category management, strategic sourcing, or procurement, with a focus on professional services.
Demonstrated ability to influence and build strong relationships with senior stakeholders across an organization.
Experience in developing and implementing category strategies for complex services.
Strong understanding of supplier relationship management and contract negotiation.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
A Bachelor's degree in Business, Supply Chain Management, or equivalent experience.

Nice To Haves

A Master's degree is a plus.

Responsibilities

Managing Services Sourcing Categories, encompassing both routine tasks and complex initiatives.
Developing and implementing category strategies across a diverse portfolio.
Assessing and advancing the effectiveness of each category, focusing on process maturity, technology enablement, talent & expertise, and relationships.
Streamlining and optimizing sourcing, contracting, and vendor management processes.
Leveraging appropriate tools and systems to enhance efficiency and insights.
Identifying and cultivating necessary internal and external capabilities to manage each category effectively.
Ensuring effective collaboration and value creation with all stakeholders, including internal business partners, suppliers, and external experts through 360-degree relationship management.