Director, Services Sourcing

Salesforce • Indianapolis, IN

6d

About The Position

Salesforce is seeking a Director, Professional Services Category Management to join their team. This pivotal role is accountable for optimizing professional services spend and enhancing strategic partnerships, without direct reports. The position holds strategic responsibility for Professional Services Category Management, operating within established guidelines and making decisions that directly influence business unit operations with a planning horizon of 6 to 12 months. The work will have a limited, yet meaningful, effect on long-term outcomes, primarily through the development of robust category strategies and strong internal and external partnerships. The role involves fostering strategic partnerships internally and externally, ensuring initiatives align with broader business objectives and corporate strategies. The individual will drive alignment and create value by identifying opportunities to leverage external expertise while maintaining internal capabilities. Frequent contact with peers and regular interaction with senior internal business partners (VP, SVP, and above) is expected, as well as participation in meetings with external representatives such as vendors, customers, and consultants. The ability to influence without direct authority is key. A key aspect of this position involves managing Services Sourcing Categories, encompassing both routine tasks and complex initiatives. The individual will be responsible for developing and implementing category strategies across a diverse portfolio, assessing and advancing the effectiveness of each category in areas such as Process Maturity, Technology Enablement, Talent & Expertise, and Relationships through 360-degree stakeholder management.

Requirements

• Proven experience in category management, strategic sourcing, or procurement, with a focus on professional services.
• Demonstrated ability to influence and build strong relationships with senior stakeholders across an organization.
• Experience in developing and implementing category strategies for complex services.
• Strong understanding of supplier relationship management and contract negotiation.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A Bachelor's degree in Business, Supply Chain Management, or equivalent experience.

Nice To Haves

• A Master's degree is a plus.

Responsibilities

• Optimizing professional services spend.
• Enhancing strategic partnerships.
• Developing and implementing category strategies across a diverse portfolio.
• Assessing and advancing the effectiveness of each category in areas such as Process Maturity, Technology Enablement, Talent & Expertise, and Relationships.
• Managing Services Sourcing Categories, encompassing both routine tasks and complex initiatives.
• Fostering strategic partnerships, both internally and externally.
• Ensuring initiatives are fully aligned with broader business objectives and corporate strategies.
• Identifying opportunities to leverage external expertise while maintaining internal capabilities.
• Managing 360-degree relationships with all stakeholders, including internal business partners, suppliers, and external experts.

Benefits

• Medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits.
• Time off programs.
• Vision.
• Mental health support.
• Life and disability insurance.
• 401(k).
• Employee stock purchasing program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director