Director, Sales - Renaissance Waterford

Coury Hospitality•Oklahoma City, OK

About The Position

The Director, Sales at Renaissance Waterford Oklahoma City anticipates geographic sales and marketing needs and responds to requests. The role is responsible for achieving individual, department, and hotel sales goals, and for total revenue and yield strategies, implementation, and results across group and transient rooms, group food and beverage, meeting room rental, local catering, outlets, and other revenue sources. The Director assists with Sales & Catering budget preparation and analysis, monitors the sales budget, and partners with the Director of Revenue Management on forecasting and yield management. The role leads the Sales team by hiring, training, coaching, motivating, evaluating, and counseling associates, while maintaining awareness of the hotel’s competitive position and recommending strategies and improvements.

Requirements

  • Ability to speak, read, write, and understand the primary language or languages used in the workplace.
  • Good verbal and written communication skills.
  • Ability to work in a team environment as a team leader, with minimal direct supervision.
  • Computer skills, including Microsoft Word, Excel, and other Microsoft Office applications.
  • Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities.
  • Extensive knowledge of sales skills and revenue management.
  • Ability to assess and evaluate employee performance fairly.
  • Ability to recruit, supervise, train, and motivate multiple levels of managers.
  • Knowledge of the hotel and competitive market.
  • Ability to analyze data and establish appropriate action plans.
  • Ability to perform the essential functions with or without reasonable accommodation.

Responsibilities

  • Anticipate geographic sales and marketing needs and respond to requests.
  • Pursue individual, department, and overall hotel sales goals.
  • Oversee total revenue and yield strategies, implementation, and results for group and transient rooms, group food and beverage, meeting room rental, local catering, outlets, and other revenues.
  • Assist with preparation and analysis of annual Sales & Catering budgets and monitor the overall sales budget.
  • Work with the Director of Revenue Management on monthly, quarterly, and annual group room forecasts and yield management practices to maximize rate and occupancy.
  • Monitor the competitive set and recommend sales and pricing strategies, services, and product improvements.
  • Interview, select, schedule, train, and evaluate Sales Associates, ensuring they meet hotel standards and company core values.
  • Promote a guest-service attitude and communicate clear direction to Sales staff.
  • Establish team and individual booking and consumption goals for the hotels’ Sales Departments.
  • Lead, assist, coach, train, motivate, and counsel Sales Associates, and assess their strengths and challenges.
  • Review TripAdvisor, competitive shopping reports, and other resources to monitor the hotels’ market position.
  • Stay informed about industry and competitive trends and recommend changes that may affect operations or demand.
  • Perform additional or revised tasks and responsibilities as assigned based on business volume and work needs.
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