Director, Sales - Renaissance Waterford

Coury Hospitality•Oklahoma City, OK

About The Position

The Director, Sales anticipates geographic sales and marketing needs and responds to requests, aiming to achieve individual, department, and hotel sales goals. The role has overall responsibility for total revenue and yield strategies, implementation, and results across group and transient rooms, group food and beverage, meeting room rental, local catering, outlets, and other revenue sources. The Director assists with preparing and analyzing annual Sales & Catering budgets, monitors the overall sales budget, and works with the Director of Revenue Management on group-room forecasting and yield management. The position leads the Sales team, including hiring, training, performance management, coaching, and motivation, and establishes team and individual booking and consumption goals. It also monitors the hotel's market position and competitive trends and recommends strategies and improvements. The role requires strong communication, sales, revenue-management, budgeting, analytical, and people-leadership skills. Work is primarily team-based, with the employee acting as a team leader and receiving minimal direct supervision. Physical duties include extended sitting, walking and standing, occasional pushing and lifting up to 20 pounds, bending, reaching, stooping, kneeling or crouching, and travel to meetings, which may include air travel. The job description states that employment is at will and does not create a contract of employment.

Requirements

Ability to speak, read, write, and understand the primary language or languages used in the workplace.
Good verbal and written communication skills.
Computer skills, including Microsoft Word, Excel, and other Microsoft Office applications.
Knowledge of computer accounting programs, mathematics, and budgetary analysis.
Extensive knowledge of sales skills and revenue management.
Ability to assess and evaluate employee performance fairly.
Ability to recruit, supervise, train, and motivate multiple levels of managers.
Knowledge of hotels and the competitive market.
Ability to analyze data and establish appropriate action plans.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to maneuver between simultaneous functions, operate necessary equipment with manual dexterity, and reach other hotel departments in a timely manner.
Ability to sit for extended periods, walk and stand during the working day, and perform physical tasks including pushing, lifting up to 20 pounds, bending, reaching, stooping, kneeling, or crouching.

Responsibilities

Anticipate geographic sales and marketing needs and respond to requests.
Pursue individual, department, and overall hotel sales goals.
Oversee total revenue and yield strategies, implementation, and results for group and transient rooms, group food and beverage, meeting room rental, local catering, outlets, and other revenue sources.
Assist with preparation and analysis of annual Sales & Catering budgets and monitor the overall sales budget.
Work with the Director of Revenue Management on monthly, quarterly, and annual group-room forecasting and yield management to maximize rate and occupancy under changing supply and demand conditions.
Assess the competitive set and recommend sales and pricing strategies, services, and product improvements.
Interview, select, schedule, train, and evaluate Sales Associates to ensure performance meets hotel standards and company core values.
Promote a guest-service attitude and provide clear direction to Sales staff.
Set team and individual booking and consumption goals for the hotels’ Sales Departments.
Coach, train, motivate, and counsel Sales Associates, while assessing their strengths and challenges.
Review TripAdvisor, competitive shopping reports, and other resources to monitor the hotels’ market position.
Monitor industry and competitive trends and recommend changes that may affect operations or demand.