Director, Sales Performance and Enablement

CLEAR - Corporate•New York, NY

4d•$180,000 - $215,000•Onsite

About The Position

The Director, Sales Performance & Enablement will own the strategy and systems that drive sales performance across CLEAR’s airport network, translating commercial priorities into playbooks, tools, incentives, and field execution that improve conversion and sales volume. Reporting to the VP, Sales & Service, you’ll combine data-driven strategy with hands-on field leadership to identify what works, test it quickly, and scale it across the network.

Requirements

8+ years of experience in sales enablement, commercial strategy, sales operations, or performance leadership within a multi-site retail, hospitality, travel, or other customer-facing business
Translating complex performance data into clear strategies, targets, and actions that improve front-line sales results
Building credibility with operational leaders and driving adoption across teams you influence rather than directly manage
Moving from strategy to execution quickly, testing hypotheses in the field and adapting based on data, customer behavior, and front-line insights
Operating as a hands-on, field-forward leader who is comfortable spending significant time in airports nationwide to understand performance firsthand and drive scalable improvement

Responsibilities

Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network
Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field
Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide
Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability
Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors