Director, Sales Operations Programs

Gartner•Stamford, CT

5d•Hybrid

About The Position

This role is responsible for driving revenue growth through the execution of sales programs across the Global Technology Sales (GTS) Channel, Gartner’s largest revenue-generating business unit. This is an individual contributor role leading high-impact sales programs, including executing and enhancing existing programs (such as Invitational Programs, Quarterly Campaigns, and the monthly enablement call—Kickstart Conferences) as well as collaborating with Business Unit Partners to develop new initiatives. As an extension of GTS Sales, you will partner with Business Unit leaders to represent the nuanced needs of our portfolio business. Given the highly visible nature of this role, your work will directly influence the decision-making of Gartner’s senior-most leaders, shaping both strategic and operational priorities.

Requirements

Bachelor’s degree or equivalent
10+ years total business experience and/or 5+ years of sales management experience in a business-to-business sales environment preferred
Proficiency with Excel and PowerPoint
Strong organizational skills and attention to detail to ensure flawless execution, continuous improvement, and high-quality delivery of complex programs and initiatives.
Strong interpersonal skills to quickly build trust, influence stakeholders at all levels (including executives), and foster productive cross-functional partnerships.
Exceptional written and verbal communication skills, with the ability to clearly articulate complex ideas, tailor messaging to diverse audiences, and present confidently to senior leadership.
Comfortable navigating ambiguity and change, with a proactive mindset to lead others through shifting priorities and evolving business needs.

Nice To Haves

master’s degree preferred
3-5+ years of internal Gartner experience preferred but not required

Responsibilities

Partner with Sales and Business Unit teams to deliver the Kickstart Conferences Sales Enablement session, driving sales execution by providing sellers with best practices, training, and operational support.
Lead the end-to-end execution and continuous improvement of GTS’s strategic programs, pilots, and key initiatives, ensuring objectives are met and enhancements are implemented.
Work closely with Conferences, Marketing, Sales Enablement, and other internal teams to align on planning, execution, and ongoing program improvements.
Effectively communicate program goals, value, and progress to stakeholders through both group and 1:1 sessions to ensure buy-in and engagement.
Engage with senior leaders across business units, including executives, to provide insights, inform decision-making, and advance strategic priorities.
Analyze quantitative and qualitative data to identify gaps and opportunities, align on findings with partners, and drive ongoing program improvements.