About The Position
The Director, Sales Operations Management leads a team responsible for commercial deal support, proposal development, pricing strategy, deal modeling, and sales enablement, while remaining actively engaged in the organization’s most strategic opportunities. This hands-on leadership role develops talent, scales commercial capabilities, and establishes repeatable processes while personally supporting high-impact enterprise opportunities. The director also serves as a strategic partner to Sales leadership, driving consistency in commercial execution across the business.
Requirements
- 10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations.
- 3+ years leading or mentoring teams in a sales support, commercial, or operations environment.
- Experience supporting enterprise software or SaaS organizations through complex sales cycles.
- Strong expertise in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations.
- Proven ability to coach sales teams and influence executive stakeholders.
- Exceptional communication, leadership, and organizational skills.
- Ability to balance strategic leadership responsibilities with hands-on engagement in key opportunities.
Responsibilities
- Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals.
- Establish performance goals, career development plans, and operational priorities.
- Create scalable processes, tools, and templates to improve deal quality and sales productivity.
- Foster collaboration, customer focus, and continuous improvement.
- Personally support the organization’s largest, most complex, and highest-priority opportunities.
- Partner with Sales Leadership on commercial strategy and deal execution.
- Review and guide pricing models, proposals, and solution recommendations created by team members.
- Serve as an escalation point for complex commercial scenarios.
- Oversee customer-facing proposals, executive presentations, pricing summaries, and business cases.
- Ensure commercial narratives communicate value, pricing rationale, and solution recommendations clearly.
- Drive consistency in proposal quality, messaging, and commercial positioning.
- Partner with Product, Solution Consulting, and Sales teams to translate customer requirements into commercial recommendations.
- Guide sales teams on product selection, packaging, and strategic positioning.
- Ensure proposed solutions align with customer goals and organizational priorities.
- Develop programs to increase seller competency in commercial discussions, pricing strategy, and proposal effectiveness.
- Establish reporting and metrics to evaluate deal support effectiveness and sales adoption.
- Identify ways to streamline deal workflows and improve sales productivity.
- Drive best practices across opportunity qualification, commercial engagement, and proposal development.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
