Director, Sales Field Operations

Micron Technology•Boise, ID

About The Position

Micron Technology is a world leader in memory and storage solutions. Its Field Operations organization partners with global Field Sales to improve visibility, execution, and decision-making across customers, regions, and segments by connecting customer insights, forecasting, business planning, and analytics. The Director, Sales Field Operations will lead a global team that helps Field Sales turn customer and market insights into action. The role shapes demand forecasting, pipeline health management, business reviews, and the use of data and technology to improve decisions. It also builds partnerships across Sales, Business Units, Supply Chain, Finance, and Revenue Operations while developing a high-performing global team.

Requirements

  • Bachelor’s degree in business, Finance, Supply Chain, Engineering, or a related field.
  • 12 or more years of experience in field operations, sales operations, revenue operations, sales strategy and planning, demand planning, finance, or a related discipline.
  • 5 or more years of people leadership experience, including experience leading managers or senior leaders across global or geographically distributed teams.
  • Experience with sales forecasting, pipeline management, customer demand planning, and business planning in a complex organization.
  • Experience influencing senior leaders and turning complex business and customer data into clear recommendations and actions.

Nice To Haves

  • MBA or other relevant advanced degree.
  • Experience in semiconductors, hardware, or another long-cycle or supply-constrained industry.
  • Experience using CRM, ERP, and analytics platforms such as Salesforce, Dynamics 365, SAP, or Power BI.
  • Experience using analytics, automation, or artificial intelligence to improve forecasting, operating efficiency, risk identification, or decision-making.
  • Experience building, scaling, or transforming a global sales, revenue, or field operations function.

Responsibilities

  • Lead a global Field Operations team responsible for forecast and pipeline governance, business cadence, CRM excellence, and analytics.
  • Improve forecast quality by connecting customer demand, pipeline, supply, business plans, market signals, and product priorities.
  • Lead sales operating rhythms and executive reviews that turn insights into decisions, clear ownership, and measurable actions.
  • Strengthen CRM adoption, data quality, process consistency, automation, and visibility into customer opportunities and design wins.
  • Develop a high-performing global team and advance analytics and responsible AI solutions that help teams identify risks and opportunities earlier.

Benefits

  • Medical, dental, and vision plan options.
  • Income-protection benefit programs in case of illness or injury.
  • Paid family leave.
  • Paid time off.
  • Paid holidays.
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