Director, Sales Development

Smartsheet•Boston, MA
•Remote

About The Position

Smartsheet is seeking a Director, Sales Development to guide its growing sales development leadership team and operations. The role oversees teams responsible for identifying, engaging, and qualifying prospective customers across inbound demand and prospecting motions. This is a remote role based in the United States and reports to Senior Leadership, Sales Development. The Director supports the SDR organization’s onboarding, development, and performance; contributes to department planning and execution; and partners across functions to advance company goals. The position includes coaching and mentoring SDRs and frontline leaders, developing incentives, guiding lead engagement and qualification programs, and maintaining working knowledge of Smartsheet’s capabilities. The role requires an authorized-to-work-in-the-US candidate and may include other duties as assigned.

Requirements

  • Proven track record in sales and leadership in the SaaS industry.
  • At least 5 years of leadership experience.
  • At least 1 year of experience leading frontline sales managers.
  • Deep understanding of Sales Development operations, reporting, technologies, and cross-functional collaboration.
  • Experience with high-volume MQLs, inbound-focused lead generation, and outbound sales activities.
  • Ability to make sound decisions based on customer trends and observations across lines of business.
  • Motivation, experience, and a roll-up-your-sleeves attitude.
  • Passion for coaching and mentoring emerging sales and leadership talent.
  • Experience giving positive and constructive feedback.
  • Ability to collaborate with a distributed sales team.
  • Ability to understand customer pain points and requirements and respond with the value of Smartsheet products and services.
  • Must be authorized to work in the United States.

Responsibilities

  • Support overall SDR organization onboarding, development, and performance through tasks and projects.
  • Drive cross-functional collaboration aligned with Smartsheet’s company goals.
  • Play a key role in planning and executing the SDR department’s work.
  • Coach actively through call reviews and feedback sessions.
  • Motivate individuals through leadership, coaching, creative incentives, and celebration of results.
  • Develop incentive plans and SPIFFs that foster competition and collaboration.
  • Guide program and participant success, invest in team success, and mentor team members early in their sales careers.
  • Acquire and maintain working knowledge of Smartsheet’s complete capabilities.
  • Support SDRs through lead engagement and qualification stages.
  • Perform other duties as assigned.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match: 50% of employee contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program and sick time off.
  • Smartsheet-sponsored life insurance and short- and long-term disability plans for US employees.
  • 12 paid holidays per year for US employees.
  • Up to 24 weeks of parental leave.
  • Personal paid volunteer day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Company-funded perks, including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from a registered US location, depending on role.
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