Director, Resource Management & Workforce Planning, Audit & Attest
About The Position
Armanino is seeking a strategic, highly operational Director, Resource Management & Workforce Planning to lead workforce planning, capacity management, resource deployment, and talent optimization in its Audit & Attest business unit. The Director will ensure available capacity is effectively deployed, anticipated demand is understood, staffing issues are identified and resolved proactively, and workforce decisions support client delivery, employee development, utilization, and financial performance. The ideal candidate combines professional services experience, business acumen, analytical capability, operational discipline, and people leadership. They will influence senior leaders, challenge assumptions, resolve competing resource demands, and turn workforce data into timely action. The role will guide the Resource Management function and team, partner with business and functional leaders, and develop scalable processes, metrics, systems, and operating rhythms. Success means leaders have reliable forward-looking visibility into capacity and demand; talent is actively and appropriately deployed; staffing conflicts and imbalances are addressed promptly; and forecasts inform hiring, contingent labor, and other talent decisions. The Director will help evolve Resource Management from scheduling and coordination into a proactive operating capability connecting client demand, workforce capacity, talent development, and financial performance.
Requirements
- Bachelor’s degree in business, finance, accounting, human resources, or a related field, or equivalent professional experience.
- 10+ years of progressive experience in resource management, workforce planning, operations, or related leadership roles, including significant experience in a professional services environment.
- Experience leading a resource management or workforce planning function within a complex, matrixed professional services organization.
- Strong understanding of professional services workforce economics, including utilization, capacity, leverage, labor mix, engagement demand, and the relationship between resource deployment and financial performance.
- Ability to develop and manage forward-looking capacity and demand forecasts and translate workforce data into operational decisions.
- Ability to influence senior leaders, navigate competing priorities, challenge assumptions, and drive accountability through strong relationships and business judgment.
- Strong analytical and problem-solving capabilities, including experience developing KPIs, identifying trends, diagnosing issues, and converting insights into action.
- Experience improving resource management processes, systems, operating models, and organizational effectiveness.
- Experience leading, coaching, and developing resource management professionals.
Nice To Haves
- Experience with Workday, Dayshape, or comparable enterprise workforce management, scheduling, and planning tools.
- Experience within accounting, consulting, or another project-based professional services organization.
Responsibilities
- Lead the Resource Management function and team, setting expectations, operating rhythms, accountability, and development for Resource Managers while improving the function’s effectiveness.
- Own workforce capacity and deployment across the business, matching professionals to client and business needs based on skills, experience, development objectives, availability, geography, and engagement economics.
- Lead forward-looking capacity and demand planning and identify projected shortages, excess capacity, skill gaps, and other workforce risks early.
- Identify and resolve resource imbalances, including unassigned or underutilized capacity, staffing conflicts, delayed client work, overextended teams, and resources held unnecessarily for future engagements.
- Partner with senior business and engagement leaders to optimize workforce decisions and constructively challenge staffing requests, timing assumptions, skill requirements, and allocations when necessary.
- Establish and manage resource management KPIs and operating metrics, including capacity, utilization, demand, forecast accuracy, and staffing gaps.
- Translate workforce data into concise, forward-looking leadership insights and recommendations about resource deployment, hiring, contingent labor, workload balancing, and other workforce decisions.
- Partner with Finance, Talent Acquisition, People Operations, and business leadership to align workforce planning with revenue forecasts, hiring plans, financial objectives, employee development, and business strategy.
- Develop scalable resource management processes and operating rhythms that establish accountability for staffing decisions and timely resolution of capacity issues.
- Improve resource management technology, data, reporting, and processes, including the use of Workday, Dayshape, and other workforce planning tools.
- Collaborate with global resource management teams to optimize talent use across geographies and promote consistent practices where appropriate.
- Advise senior leadership on workforce mix, organizational capacity, talent deployment, and future resource requirements.
Benefits
- Medical, dental, and vision benefits
- Generous PTO plan and paid sick time
- Flexible work arrangements
- 401(k) with profit sharing
- Wellness program
- Generous parental leave
- 11 paid holidays
- Eligible employees at certain levels may participate in a discretionary long-term financial incentive plan, subject to plan participation rules.
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What This Job Offers
Job Type
Full-time
Career Level
Director
