About The Position

Armanino is seeking a strategic, operational leader to direct resource management and workforce planning for its Audit & Attest business unit. The role leads workforce capacity planning, demand forecasting, resource deployment, and talent optimization to ensure available capacity is matched effectively to client and business needs. The Director will identify and resolve staffing issues proactively and ensure workforce decisions support client delivery, employee development, utilization, and financial performance. The Director will lead and develop the Resource Management team, establish operating rhythms and accountability, and partner with senior business and engagement leaders to make informed workforce decisions. This includes providing forward-looking insights and recommendations on deployment, hiring, contingent labor, workload balancing, and workforce risks. The role also partners with Finance, Talent Acquisition, and People Operations, and advances resource management processes, reporting, data, and technology, including the use of Workday, Dayshape, and other workforce planning tools. The Director will collaborate with global resource management teams and serve as a strategic workforce advisor to senior leadership. Success means leaders have reliable visibility into future capacity and demand, talent is appropriately deployed, imbalances and staffing conflicts are resolved quickly, and forecasts inform hiring and other talent decisions. The position will help evolve Resource Management into a proactive operating capability connecting client demand, workforce capacity, talent development, and financial performance.

Requirements

  • Bachelor's degree in business, finance, accounting, human resources, or a related field, or equivalent professional experience.
  • 10+ years of progressive experience in resource management, workforce planning, operations, or related leadership roles, including significant experience in a professional services environment.
  • Demonstrated experience leading a resource management or workforce planning function within a complex, matrixed professional services organization.
  • Strong understanding of professional services workforce economics, including utilization, capacity, leverage, labor mix, engagement demand, and the relationship between resource deployment and financial performance.
  • Proven ability to develop and manage forward-looking capacity and demand forecasts and translate workforce data into operational decisions.
  • Demonstrated ability to influence senior leaders, navigate competing priorities, challenge assumptions, and drive accountability through strong relationships and business judgment.
  • Strong analytical and problem-solving capabilities, including experience developing KPIs, identifying trends, diagnosing issues, and translating insights into action.
  • Demonstrated experience improving resource management processes, systems, operating models, and organizational effectiveness.
  • Experience leading, coaching, and developing resource management professionals.

Nice To Haves

  • Experience with Workday, Dayshape, or comparable enterprise workforce management, scheduling, and planning tools.
  • Experience within accounting, consulting, or another project-based professional services organization.

Responsibilities

  • Lead the Resource Management function and team, setting expectations, operating rhythms, accountability, and development for Resource Managers.
  • Own workforce capacity and deployment across the business, matching professionals to client and business needs based on skills, experience, development objectives, availability, geography, and engagement economics.
  • Lead forward-looking capacity and demand planning and identify projected shortages, excess capacity, skill gaps, and other workforce risks.
  • Identify and resolve resource imbalances, including underutilized capacity, staffing conflicts, delayed client work, overextended teams, and resources unnecessarily held for future engagements.
  • Partner with senior business and engagement leaders to optimize workforce decisions and challenge staffing requests, timing assumptions, skill requirements, and allocations when needed.
  • Establish and manage resource management KPIs and operating metrics, including capacity, utilization, demand, forecast accuracy, and staffing gaps.
  • Translate workforce data into concise, forward-looking leadership insights and recommendations on deployment, hiring, contingent labor, workload balancing, and other workforce decisions.
  • Partner with Finance, Talent Acquisition, People Operations, and business leadership to align workforce plans with revenue forecasts, hiring plans, financial objectives, employee development, and business strategy.
  • Develop scalable resource management processes and operating rhythms that establish accountability for staffing decisions and resolution of capacity issues.
  • Improve resource management technology, data, reporting, and processes, including the use of Workday, Dayshape, and other workforce planning tools.
  • Collaborate with global resource management teams to optimize talent across geographies and promote consistent practices where appropriate.
  • Advise senior leadership on workforce mix, organizational capacity, talent deployment, and future resource requirements.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Generous PTO plan
  • Paid sick time
  • Flexible work arrangements
  • 401(k) with profit sharing
  • Wellness program
  • Generous parental leave
  • 11 paid holidays
  • Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.
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