Director, Property Operations

Brookfield Asset Management•Toronto, ON

77d•$130,000 - $150,000

About The Position

At Brookfield Properties, our success starts with our people. People like you. Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day. We are seeking a new Director, Property Operations to join Brookfield Properties’ Asset Management department in Toronto, ON. As a Brookfield Properties ambassador, you are responsible for delivering best-in-class property operations and cultivating strategic relationships with tenants and property management teams across our Toronto portfolio. This role ensures exceptional service delivery through close oversight of third-party property management and operations teams, while acting as a key liaison across internal service lines to drive operational excellence, responsiveness, and continuous improvement. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

Requirements

Minimum 5 years of commercial property management and/or building operations experience
University education preferred, or similar work experience required
Intermediate MS Office computer skills
Knowledge of financial analysis required
Strong verbal and written English language communication with excellent interpersonal skills
Ability to prioritize, multi-task, problem-solve and be organized
Outgoing, confident, and self-motivated professional with a strong attention to detail
Exceptional customer service and a collaborative team-oriented approach
Proactive self-starter, capable of working independently with minimal supervision while effectively managing tight deadlines

Responsibilities

Provide oversight and strategic direction to third-party property management and operations teams across the portfolio, ensuring best-in-class service delivery and operational performance
Act as the primary liaison between Asset Management, Leasing, Legal, Construction, Marketing, Accounting, and third-party property management teams to ensure seamless day-to-day operations, proactive problem-solving, and effective communication, including regular recommendations and presentations to Asset Management
Strengthen direct tenant relationships in partnership with the property management team, driving tenant satisfaction, retention, and long-term value creation
Collaborate with the North American Operations team to support and implement BP operational initiatives across the Toronto portfolio
Support the Asset Management team on regional property initiatives, including co-owner relations, budgeting, capital forecasting and operational challenges.
Liaise with Construction and Leasing teams to execute capital expenditures, oversee operational projects, and provide strategic support throughout the leasing process
Assisting the Asset Management Team on various regional property initiatives, including tenant & co-owner relations, capital expenditures, operational challenges and business plan
Participate in operational due diligence and reviews for prospective office property acquisitions across Eastern Canada
Maintain a strong Brookfield Properties presence in external industry associations, including, but not limited to BOMA and CREW