Area Director Property Operations - Sacramento

Mercy Housing•Sacramento, CA

22h•Hybrid

About The Position

At Mercy Housing, we offer jobs that grow into careers with purpose. We empower our employees to make a lasting difference in communities across the country. If you’re looking for a career that combines compassion, impact, and growth, you’ve found your place. Our standout benefits package supports your health, your future, and your time to recharge—because we believe caring for others starts with caring for our team. The Area Director of Property Operations is responsible for monitoring and directing all management-related activities with site-level personnel and other Mercy Housing-related departments across Sacramento Region. We encourage candidates with lived experience to apply. This position is hybrid-eligible.

Requirements

High school diploma.
Three (3) years’ experience in housing and/or property management.
Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Exposure to/familiarity with community organizing, services, and programs.
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
Relate well to people from diverse backgrounds.
Comprehend and communicate in the English language both orally and in writing.
Interpret and understand financial information generated from property management software reports.
Legally operate a motor vehicle (valid driver’s license).
Work in a collaborative manner and in a team environment.
Proficiency with Microsoft Office.
Define and solve problems.
Understand and commit to the Mission and Philosophy of Mercy Housing.

Nice To Haves

Bachelor’s degree in Business Administration, Real Estate, or related field.
Certified Property Manager or similar certification.
Experience as a supervisor of multi-family housing or five (5) years’ experience as a manager of multi-family housing.

Responsibilities

Responsible for monitoring and directing all management-related activities with site-level personnel.
Ensure proper rent collection procedures are followed, and that rents allowed under regulatory programs are being achieved.
Maintain budgeted occupancy levels or higher.
Hire property staff.
Adhere to preventative maintenance schedule for each property.
Address resident concerns appropriately in a timely manner.
Work outside normal business hours to respond to the needs of the property.
Travel occasionally to property sites and team meetings.