Director of Property Operations

Parker Management Florida, LLC • Palm Springs, CA

2h • $95,000 - $105,000 • Onsite

About The Position

The Director of Property Operations is a strategic and hands-on leader responsible for overseeing all engineering, maintenance, and facilities operations at our prestigious 5-star desert resort. This role ensures the physical plant, infrastructure, and guest-facing amenities operate flawlessly to support an exceptional luxury guest experience, while maintaining brand standards, safety compliance, and long-term asset value. The ideal candidate is detail-oriented, service-driven, and experienced in high-end resort operations, with a strong understanding of sustainability practices suited to a desert environment.

Requirements

• Minimum of 8-10 years progressive leadership experience in luxury hotel/resort operations.
• Strong knowledge of mechanical, electrical, plumbing, and life safety systems.
• Proven success managing multi-million dollar CapEx and renovation projects.
• Available to respond to emergency situations on a 24/7 basis as needed.

Nice To Haves

• Bachelor’s degree in Engineering, Hospitality Management, or related field (preferred).
• Experience working in desert or extreme climate conditions highly desirable.
• Advanced understanding of sustainability and green building certifications a plus (e.g., LEED, WELL).
• Strong interpersonal skills and ability to collaborate across departments.

Responsibilities

• Serve as a key member of the resort’s executive leadership team.
• Develop and implement a long-term capital improvement and preventive maintenance plan.
• Lead and manage Engineering, Landscaping, Security, Sustainability, and Housekeeping Maintenance functions.
• Ensure optimal operation of all systems including HVAC, plumbing, electrical, life-safety, irrigation, and pools.
• Proactively identify maintenance needs and execute timely repairs with minimal guest impact.
• Oversee vendor management, procurement of services, and contract negotiations for building systems and renovations.
• Develop and monitor energy, water, and resource conservation programs aligned with environmental best practices for the desert climate.
• Maintain all regulatory compliance related to building systems, fire safety, ADA, and sustainability requirements.
• Partner with Rooms, Spa, and F&B teams to ensure all guest-facing infrastructure is maintained to pristine standards.
• Quickly respond to operational challenges and ensure immediate resolution of issues that affect the guest experience.
• Hire, train, and mentor a high-performing facilities and engineering team.
• Foster a culture of accountability, safety, continuous improvement, and luxury service standards.
• Develop and manage departmental budgets, forecasts, and capital expenditure planning.
• Track key metrics, control operational expenses, and optimize asset performance.

Benefits

• This is a rare opportunity to shape the physical and experiential foundation of one of California’s premier desert resorts. You will be part of a passionate leadership team committed to excellence, innovation, and creating memorable moments for every guest - every time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director