Director, Product Operations

GoTo Foods•Sandy Springs, GA

About The Position

The Director of Product Operations is the trusted operating partner for excellence across the entire product organization. This role owns everything that makes the roadmap executable: keeping the multiple product management tracks operationally aligned, running the day-to-day partnership with both in-house and offshore engineering, and building and maintaining the working models, rituals, and systems that let the team deliver at a high level. This role also carries a major share of go-to-market execution and executive-facing communication. The Director represents Product Operations directly to brand and executive stakeholders, gives the organization an honest and current view of delivery health, and acts as the person the VP of Product can hand an ambiguous cross-team problem to and trust it gets solved.

Requirements

  • Operating partner for excellence across the product organization
  • Ensuring roadmap executability
  • Managing partnerships with engineering teams (in-house and offshore)
  • Developing and maintaining operational models, rituals, and systems
  • Executing go-to-market strategies
  • Communicating with executives
  • Providing delivery health updates
  • Problem-solving for cross-team issues

Responsibilities

  • Keeping multiple product management tracks operationally aligned
  • Running the day-to-day partnership with both in-house and offshore engineering
  • Building and maintaining the working models, rituals, and systems that let the team deliver at a high level
  • Carrying a major share of go-to-market execution
  • Executive-facing communication
  • Representing Product Operations directly to brand and executive stakeholders
  • Giving the organization an honest and current view of delivery health
  • Solving ambiguous cross-team problems
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