Director of Product Operations

Revive Media

5h • $190,000 - $205,000 • Remote

About The Position

Join Revive Media to help advertisers across the country scale their localized Connected TV advertising. Our business is growing rapidly and we're in the midst of transforming from a services agency to a product-led business with our new native platform, Convoy. The platform is live with external partners and we're expanding its reach — this role will help us build the operational backbone that lets our product team scale as we grow. We are a small, remote-first team of high-performing professionals with diverse backgrounds located across many time zones, including North America, Europe, and Asia. We prioritize asynchronous communication and documentation but come together as a team to solve hard problems.

Requirements

• 8+ years in product management or product operations, including 4+ yrs of experience directly managing a team of product managers
• Experience building or improving how a product organization plans, delivers, and tracks outcomes, ideally at a fast-growing company
• Comfortable owning a support or escalation process alongside planning work; this role is judged on how smoothly issues get handled, not only on whether the roadmap ships on time
• A track record hiring, coaching, and leveling product managers
• Strong analytical instincts; comfortable working directly with data and dashboards rather than only requesting them
• Excellent cross-functional communication skills; able to represent product credibly with engineering, go-to-market, and company leadership

Nice To Haves

• Experience in ad tech or complex B2B workflow products is a plus, not required

Responsibilities

• Hire, coach, and develop the product management team against a clear leveling framework
• Partner with product leadership and lead product managers to translate priorities into team capacity and ownership
• Build and run the planning and delivery cadence that keeps the team's work aligned to company priorities and gives the rest of the organization reliable visibility into what's shipping and when
• Establish consistent standards for specs, QA, definition of done, releases, and outcome tracking
• Define and maintain a consistent approach to tracking expected and actual outcomes at the team and feature level, using those insights to improve future product decisions
• Lead how production issues, escalations, and urgent requests are routed and resolved across product, engineering, and the teams that surface them
• Continuously improve the systems the product team uses for planning, delivery, support, and communication, using better processes, tooling, and automation to reduce friction and coordination as the organization scales
• Operate as a player-coach: step in hands-on where needed while building the team's judgment and capability
• Partner with lead product managers to represent product in company-wide planning and communication
• Build strong working relationships across engineering, design, GTM, customer success, and company leadership

Benefits

• Comprehensive healthcare including medical, vision & dental benefits covered at 100% for employees and 50% for dependents
• Remote working stipend
• Flexible PTO — take what you need, when you need
• Coffee or Tea Subscription
• Monthly 3 day weekend

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed