Director, Product Marketing, SMB Networking

TP-Link Systems Inc.Irvine, CA

About The Position

The Director of Product Marketing, SMB Networking will lead the development and execution of marketing strategies that drive growth and category leadership for Omada by TP-Link, our networking and security product portfolio. This role is responsible for grounding strategy in deep user and market insight, defining the market narrative, leading go-to-market (GTM) execution, and ensuring marketing programs translate technical innovation into clear, differentiated business value for small and medium-sized business customers.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field; MBA preferred.
  • 10+ years of progressive experience in product marketing or integrated marketing within SMB networking, enterprise networking, or security technology sectors.
  • Demonstrated strength in user insight development, market research, and competitive analysis, with the ability to translate insights into strategic and executional impact.
  • Proven track record of driving successful GTM initiatives, category positioning, and market share growth.
  • Deep understanding of B2B and channel-driven go-to-market models.
  • Exceptional storytelling, strategic thinking, and analytical skills, with the ability to simplify complex technical concepts for diverse audiences.
  • Strong people and budget management experience, with accountability for measurable business outcomes.

Nice To Haves

  • MBA preferred.

Responsibilities

  • Establish deep, continuous understanding of SMB customer needs, behaviors, pain points, and buying dynamics across IT professionals, managed service providers (MSPs), network and security installers, as well as business owners.
  • Lead market intelligence efforts including customer research, competitive analysis, segmentation, and trend monitoring to inform product positioning, roadmap influence, and GTM strategy.
  • Synthesize qualitative and quantitative insights into actionable recommendations that guide product strategy, messaging, and campaign focus.
  • Serve as the voice of the customer internally, ensuring user and market insights remain central to decision-making across Product, Sales, and Marketing.
  • Define clear, differentiated product positioning for all Omada by TP-Link, our networking and security solutions (switching, routers, gateways, and cameras) based on validated user and market insights.
  • Develop naming and messaging frameworks that translate technical capabilities into compelling, outcome-oriented value propositions for SMB buyers.
  • Ensure all positioning and messaging aligns with brand standards, competitive context, and long-term market direction.
  • Partner with Product Management to prioritize feature hierarchy based on customer value, use cases, and competitive differentiation.
  • Lead the creation of high-impact product content, including product pages, whitepapers, solution briefs, case studies, and video assets.
  • Ensure accuracy, clarity, and consistency across all marketing materials throughout the customer journey.
  • Lead end-to-end GTM planning for new product launches and category expansions, rooted in customer insight and market readiness.
  • Build comprehensive launch playbooks, define timelines, and align cross-functional stakeholders including Product, Sales, Creative, and Operations.
  • Ensure that all GTM deliverables (content, creative assets, training, and sales enablement) are delivered on time and optimized for impact.
  • Develop and execute integrated marketing campaigns that build brand awareness, increase credibility, and drive demand within the SMB segment.
  • Collaborate closely with Digital and Channel Marketing teams to ensure consistent, insight-driven messaging across paid, owned, and partner channels.
  • Monitor funnel performance and market response, using data to optimize messaging, targeting, and conversion outcomes.
  • Design customer engagement programs tailored specifically to SMB needs, supporting acquisition, onboarding, and long-term loyalty.
  • Work with Customer Success and Channel teams to strengthen education, adoption, retention, and advocacy initiatives.
  • Leverage customer feedback and analytics to continuously refine strategies and improve overall customer satisfaction and lifetime value.

Benefits

  • Fully paid medical, dental, and vision insurance (partial premium coverage for dependents)
  • Employer quarterly contributions to 401k funds
  • 15 days accrued vacation
  • 11 paid holidays
  • Bi-annual reviews, and annual pay increases
  • Health and wellness benefits, including free gym membership
  • Quarterly team-building events
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