Director, Product Management - Philanthropy

Fidelity Investments • Durham, NC

5d

About The Position

Fidelity Charitable is seeking a strategic, mission-driven leader to guide a selection of grantmaking program offerings that help donors give more and more effectively and support efforts to strengthen the nonprofit sector. Reporting to the Vice President, the Director will shape key programs so they are responsive, accessible, and impactful. The role supports the development of new program and product offerings and the maintenance of existing giving programs, many focused on generous donors’ interests, including collaborative giving and giving with impact.

The Director will translate organizational priorities into strategies and actionable roadmaps, work across teams to deliver scalable solutions, and help influence strategy across the Product Management, Philanthropy Team. This role has no direct reports and works at the intersection of strategy, service, and impact, partnering with colleagues and stakeholders to improve support for donors, nonprofits, and advisors.

Fidelity Charitable is a public charity and sponsor of the nation’s largest donor-advised fund program. The organization partners with teams across Product Management, Service Delivery, Technology, Fundraising, Marketing, Finance, Risk, Legal, and Relationship Management to support its mission and evolve services for donors and nonprofits.

Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout. Current onsite expectations vary; some roles and locations require 100% onsite presence, while others require less. Expectations may evolve as the rollout continues. The transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position.

Requirements

• Commitment to Fidelity Charitable’s mission and passion for expanding charitable giving and nonprofit impact.
• Experience in structural philanthropy, such as donor-advised funds, foundations, corporate giving institutions, or other giving-focused institutions.
• Demonstrated ability to lead complex, cross-functional initiatives with a focus on outcomes and service.
• Experience guiding the strategy and evolution of donor- or nonprofit-facing programs or services.
• Ability to translate organizational priorities into clear, measurable plans that advance mission and impact.
• Collaborative approach to working across teams, including relationship management, service delivery, compliance, marketing, finance, legal, and risk.
• Strong judgment in identifying program improvement opportunities while managing risk and stewarding resources.
• Track record of coaching, mentoring, and developing leaders and teams.
• Excellent communication skills and ability to build trust and influence across a diverse, matrixed organization.
• 8–10+ years of experience in product management, program leadership, or similar roles with people leadership responsibility.
• Bachelor’s degree required.

Nice To Haves

• Experience in philanthropy, the nonprofit sector, or mission-driven financial services is strongly preferred.
• An advanced degree or equivalent experience is a plus.

Responsibilities

• Guide a selection of grantmaking program offerings to help donors give more effectively and strengthen the nonprofit sector.
• Shape the direction of key programs to ensure they are responsive, accessible, and impactful for donors.
• Support the development of new program and product offerings and maintain and support current giving programs.
• Translate organizational priorities into thoughtful strategies, measurable plans, and actionable roadmaps.
• Foster collaboration across teams to deliver meaningful, scalable solutions.
• Help lead and influence strategy across the Product Management, Philanthropy Team without direct reports.
• Partner with colleagues and stakeholders to continuously improve support for donors, nonprofits, and advisors.
• Identify opportunities to improve programs while managing risk and stewarding resources.
• Coach, mentor, and develop leaders and teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Director