Director, Product Management - Philanthropy

Fidelity • Durham, NC

4d

About The Position

Fidelity Charitable is seeking a strategic, mission-driven leader to guide a selection of grantmaking program offerings that help donors give more and more effectively and support their goals to strengthen the nonprofit sector. Reporting to the Vice President, the Director will help shape key programs so they are responsive, accessible, and impactful. The role supports the development of new program and product offerings and the maintenance of current giving programs, including offerings focused on generous donors’ interests such as collaborative giving and giving with impact.

The Director translates organizational priorities into strategies and actionable roadmaps and fosters collaboration across teams to deliver meaningful, scalable solutions. Although the role has no direct reports, it is expected to lead and influence strategy across the Product Management, Philanthropy Team. Working at the intersection of strategy, service, and impact, the Director partners with colleagues and stakeholders to improve support for donors, nonprofits, and advisors.

Fidelity Charitable is a public charity and sponsor of the nation’s largest donor-advised fund program. It has helped donors increase their charitable impact for more than 30 years through philanthropic solutions, collaborating with teams across Product Management, Service Delivery, Technology, Fundraising, Marketing, Finance, Risk, Legal, and Relationship Management. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; onsite expectations currently vary and may evolve. This transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Hiring may be restricted by applicable laws and regulations for individuals with certain criminal histories.

Requirements

• Commitment to Fidelity Charitable’s mission and passion for expanding charitable giving and nonprofit impact.
• Experience in structural philanthropy, such as donor-advised funds, foundations, corporate giving institutions, or other giving-focused institutions.
• Demonstrated ability to lead complex, cross-functional initiatives focused on outcomes and service.
• Experience guiding the strategy and evolution of donor- or nonprofit-facing programs or services.
• Ability to translate organizational priorities into clear, measurable plans that advance mission and impact.
• Collaborative approach to working across teams, including relationship management, service delivery, compliance, marketing, finance, legal, and risk.
• Strong judgment in identifying program improvements while thoughtfully managing risk and stewarding resources.
• Track record of coaching, mentoring, and developing leaders and teams.
• Excellent communication skills and ability to build trust and influence across a diverse, matrixed organization.
• 8–10+ years of experience in product management, program leadership, or similar roles with people leadership responsibility.
• Bachelor’s degree required.
• Must be eligible for employment without immigration sponsorship from Fidelity.

Nice To Haves

• Experience in philanthropy, the nonprofit sector, or mission-driven financial services is strongly preferred.
• Advanced degree or equivalent experience is a plus.

Responsibilities

• Guide a selection of grantmaking program offerings that help donors give more effectively and support the nonprofit sector.
• Help shape key programs to ensure they are responsive, accessible, and impactful for donors.
• Support the development of new program and product offerings and maintain and support current giving programs.
• Translate organizational priorities into strategies, measurable plans, and actionable roadmaps.
• Lead and influence strategy across the Product Management, Philanthropy Team without direct reports.
• Foster collaboration across teams to deliver meaningful, scalable solutions.
• Partner with colleagues and stakeholders to continuously improve support for donors, nonprofits, and advisors.
• Coach, mentor, and develop leaders and teams.
• Identify opportunities to improve programs while managing risk and stewarding resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Director