Director, Product Management

The Hartford•Tampa, FL

1d•$139,600 - $209,400

About The Position

The Hartford's Personal Lines business provides automobile, homeowners and personal umbrella coverages to individuals across the United States. The business includes The AARP® Automobile and Homeowners Insurance Program serving more than 37 million members. The Hartford's Personal Insurance State Product organization is looking for a Director of Product Management to oversee the Auto, Home and Umbrella P&L results for Florida, one of the largest states representing over $200M in premium. Reporting to the Southeast Region Lead, the Florida Product Manager will be accountable for developing and executing a strategic vision that enables long-term, sustainable growth while maintaining target margins for their states. This position is responsible for state level planning and budgeting, delivering product and pricing enhancements to market in a highly regulated environment, and partnering with Underwriting, Sales, and Marketing to drive growth in profitable customer segments.

Requirements

7+ years of experience in the P&C insurance industry, with 5+ years in Product or P&L Management.
A strong understanding of Personal Insurance products, coverages, and distribution channels including Direct-to-consumer and Agency.
Excellent analytical and problem-solving skills, with a strong business and financial acumen. Familiarity with financial statements (income statement, 10K, annual statement) and actuarial concepts (indications, loss development, credibility).
Familiarity with data and database procedures such as SQL; advanced knowledge of Microsoft Office tools, such as Excel and PowerPoint
Strong presentation, storytelling, and executive communication skills. Ability to create concise but powerful content and visuals to influence a range of audiences.
Excellent relationship management skills with an emphasis on collaborating to drive results.
Demonstrated experience challenging the status quo and broadly influencing key stakeholders to drive change and innovation. Ability to make evidence-based decisions quickly with imperfect information.
Knowledge of local marketplaces, including state-specific regulations and filing requirements.
Bachelor's degree preferred.

Nice To Haves

Experience in pricing, underwriting or data & analytics is a plus.

Responsibilities

Drive Financial Results. Accountable for delivering topline growth at target margins across the Direct and Agency distribution channels in their assigned states. Identifies new business opportunities and strategic options for growth, and influences partner organizations such as Underwriting, Marketing, Sales, and IT to generate growth in profitable customer segments and to improve profitability in underperforming cells.
State Management. Oversee state management of the rate level, class plan segmentation, coverage offerings and regulatory compliance of our Auto, Home, and Umbrella products in assigned geographies. Establish operating budgets at the state level and regularly report on results to senior management. Build deep understanding of local markets and unique regulatory requirements to create competitive advantages in each state.
Continuous Product Enhancement. Seek out underlying drivers of poor performance and deploy pricing or product changes to improve results. Highlight state issues to Auto and Home Line teams to evaluate multistate impacts and provide thought leadership on countrywide initiatives. Deploy countrywide standing orders to bring pricing or product enhancements into assigned states with state-specific adjustments where needed.
Executive Communication. Actively monitor assigned states and present key results to senior leaders. Establish expectations for top-line and bottom-line impacts of pricing or product changes, identify deviations from expected results, and develop action plans to restore growth and profit metrics to target levels. Deliver compelling and succinct communications to executive audiences.