Director, Product Management
Mastercard•New York, NY
•$187,000 - $318,000•Onsite
About The Position
The Director, Network Products will lead the ideation and build of the next-generation value-added services across Mastercard's global core payments network. This role focuses on identifying unmet customer needs, shaping early product frameworks, and translating emerging opportunities into scalable network-level solutions. The position requires deep domain expertise in payment networks and financial services, strong product intuition, and the ability to partner with technology, operations, GTM, and regional teams to move ideas from concept to build.
Requirements
- Experienced product leader with extensive experience in payments, financial services, and FinTech
- Deep understanding of payment network economics, transaction processing (authorization and clearing), and the broader financial services ecosystem
- Strong knowledge of competitor and partner value-added services across the payments value chain
- Proven track record of developing new products from concept through early architecture and pilot launch
- Strong customer orientation with the ability to translate qualitative insights and quantitative analysis into clear product direction
- Excellent communication and presentation skills, with comfort engaging executives and external clients on complex technical and commercial topics
- Demonstrated ability to thrive in ambiguous, fast-paced environments and lead cross-functional teams without direct authority
- Strategic thinker with strong execution discipline and a bias for action
Responsibilities
- Lead the discovery and development of new value-added service ideas that extend Mastercard's core network capabilities
- Engage deeply with customers (issuers, acquirers, processors, fintechs) to uncover pain points, unmet needs, and emerging market opportunities
- Build initial product frameworks, including problem definition, hypothesis development, customer segmentation, and value proposition design
- Partner with technology teams to shape early solution design, assess feasibility, and define foundational system requirements
- Apply deep knowledge of payment networks and financial services to benchmark competitor offerings (e.g., payment networks, processors) and identify white-space opportunities for differentiated services
- Translate market signals and customer insights into compelling product concepts, business cases, and roadmaps for executive review
- Collaborate with regional product and market-facing teams to validate concepts across geographies and align on prioritization
- Partner with commercialization, pricing, and legal teams to define go-to-market and commercialization strategy
- Influence senior stakeholders through executive-ready narratives, visuals, and structured analysis to secure investment and alignment
- Drive the early-stage innovation pipeline, including the Studio process, to shepherd ideas from concept through pilot and scale
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
