Director, Product Management, Security and Risk Partnerships

ServiceNow•Santa Clara, CA

About The Position

ServiceNow is seeking a Director of Product Management to identify and lead product-led partnership opportunities across the security and risk ecosystem. This individual-contributor role has enterprise-wide scope and executive-level influence. The Director will set product strategy for partnerships with security and risk vendors, platforms, and service providers, determining where partnerships create the greatest value for customers and where to invest or defer. The role serves as a senior product leader and internal authority on partnership value. It works closely with the security business unit, engineering, product marketing, business development, channel teams, and sales to define and execute partnership strategy, track milestones, and measure outcomes for ServiceNow and its customers. The role also represents ServiceNow in executive partner and customer discussions requiring product-level technical context.

Requirements

Experience leveraging or critically evaluating how to integrate AI into work processes, decision-making, or problem-solving.
Ability to develop a coherent strategy across a broad security and risk scope, including security operations, agentic SOC, identity, governance, risk, and compliance.
15+ years of enterprise security product management experience, with working knowledge of the security and AI stack.
Track record of setting multi-year product strategy and influencing VP- and C-level decisions internally and at partner or customer organizations.
Experience leading technology partnership product strategy, including build-versus-partner analysis, technical due diligence, and integration architecture.
Experience owning partnership investment business cases and being accountable for outcomes.
Ability to influence roadmaps not directly owned, both internally and on the partner side.
Ability to align senior stakeholders without direct authority.
Strong written and verbal communication skills, including explaining partnership rationale to technical and executive audiences.

Nice To Haves

Experience integrating AI into product decisions or evaluating partner solutions using AI.
Familiarity with the ServiceNow platform, its security and risk applications, and the competitive landscape.

Responsibilities

Identify and qualify product-led partnership opportunities across security operations, agentic SOC, identity, threat and vulnerability management, governance, risk, and compliance.
Set partnership strategy and lead technical due diligence, integration architecture, and roadmap alignment from qualification through activation-ready handoff to go-to-market.
Build business cases for partnership investment and be accountable for projected outcomes.
Define success metrics such as adoption, attach rate, and win/loss, and incubate early customers adopting joint solutions to demonstrate their value.
Track competitive, regulatory, and technology trends across the ecosystem and determine implications for partnership strategy.
Shape leadership-level decisions on partner investment, co-sell motions, and joint roadmap commitments.
Lead cross-functional alignment with engineering, platform, product marketing, security, risk, and go-to-market business development.
Represent ServiceNow in executive partner and customer conversations requiring product-level technical context.