Director, Product Management, Security and Risk Partnerships

ServiceNow•Santa Clara, CA

8h•$221,200 - $387,100

About The Position

ServiceNow is seeking a Director of Product Management to identify and lead product-led partnership opportunities across the security and risk ecosystem. The role sets product strategy for partnerships with security and risk vendors, platforms, and service providers, with the goal of delivering greater value to customers through joint solutions. It is an individual-contributor position with enterprise-wide scope and executive-level influence, serving as a senior product leader and internal authority on partnership value. The role evaluates partnership opportunities, determines where to invest or defer, and develops clear product rationales for those decisions. It works closely with the security business unit, engineering, product marketing, business development, channel, and sales teams to define and execute partnership strategy, track milestones, and measure outcomes for ServiceNow and its customers.

Requirements

Experience leveraging or critically evaluating how AI can be integrated into work processes, decision-making, or problem-solving.
Ability to operate across a broad security and risk scope and synthesize a strategy across security operations, agentic SOC, identity, governance, risk, and compliance.
15+ years of enterprise security product management experience, with working knowledge of the security and AI stack.
Track record of setting multi-year product strategy and influencing VP- and C-level decisions within organizations and at partner or customer organizations.
Experience leading product strategy for technology partnerships, including build-versus-partner analysis, technical due diligence, and integration architecture.
Experience owning business cases for partnership investment and accountability for outcomes.
Ability to influence roadmaps not directly owned, both internally and on the partner side.
Strong collaboration skills and ability to align senior stakeholders without direct authority.
Strong written and verbal communication skills, including explaining partnership rationale to technical and executive audiences.

Nice To Haves

Experience integrating AI into product decisions or evaluating partner solutions.
Familiarity with the ServiceNow platform, its security and risk applications, and the competitive landscape.

Responsibilities

Identify and qualify product-led partnership opportunities across security operations, agentic SOC, identity, threat and vulnerability management, governance, risk, and compliance.
Set partnership strategy and lead technical due diligence, integration architecture, and roadmap alignment from qualification through activation-ready handoff to go-to-market.
Build business cases for partnership investment and take accountability for projected outcomes.
Define success metrics, including adoption, attach rate, and win/loss, and incubate initial customers adopting joint solutions to demonstrate their value.
Track competitive, regulatory, and technology trends across the ecosystem and determine their implications for partnership strategy.
Shape leadership-level decisions on partner investment, co-sell motions, and joint roadmap commitments.
Lead cross-functional alignment with engineering, platform, product marketing, security, risk, and go-to-market business development teams.
Represent ServiceNow in executive partner and customer conversations requiring product-level technical context.