Director, Product Management

Restaurant Technologies•Minnesota_Remote (9924), MN

20h•$165,000 - $190,000•Hybrid

About The Position

The Director, Product Management leads the development and execution of product strategies that strengthen the company’s market position, enhance the customer experience, and drive profitable growth. The role translates customer, market, and competitive insights into product roadmaps, new offerings, and enhancements across products, hardware, and digital capabilities. Working cross-functionally with Sales, Marketing, Finance, Engineering, and Operations, the Director leads products from strategy and business case development through launch and ongoing performance optimization. The position prioritizes in-person collaboration. Priority is given to candidates located in the Minneapolis–St. Paul metropolitan area who embrace flexible hybrid work arrangements; qualified candidates located elsewhere in the continental United States may also be considered for fully remote work. Domestic travel of up to 25% is expected as needed. Restaurant Technologies is a mid-sized provider of bulk cooking oil management services to the food service industry, headquartered in suburban Minneapolis. The company reports more than 35,000 existing customers and service across more than 41 metropolitan markets.

Requirements

Bachelor’s degree in Business Administration, Finance, Marketing, Engineering, or a related field.
10 or more years of progressive professional experience in product management, product development, strategy, commercial growth, or related disciplines.
Demonstrated experience developing product strategies and roadmaps and managing products throughout the product lifecycle.
Experience gathering and translating customer requirements into new or improved products and services and successfully bringing those offerings to market.
Strong financial and commercial acumen, including P&L management, business case development, forecasting, cost management, and financial analysis.
Experience leading complex cross-functional initiatives involving functions such as Sales, Marketing, Finance, Engineering, and Operations.
Strong analytical and problem-solving skills, including the ability to translate customer, market, operational, and financial data into actionable recommendations.
Ability to balance strategic thinking with execution and delivery of measurable business results.
Strong communication, presentation, and influencing skills, including communicating product strategies, business cases, recommendations, and results to senior leadership.
Willingness to travel domestically up to 25%.

Nice To Haves

MBA or other relevant advanced degree.
Experience with structured product development and stage-gate processes incorporating agile and waterfall methodologies.
Experience defining requirements for and launching customer-facing digital solutions, particularly customer portals supporting service, billing, or operational capabilities.
Customer account management, strategic partnership, or other commercial experience.
Experience developing partnerships with OEMs, suppliers, technology providers, or sales channel partners.
Experience managing products or services with significant operational, hardware, or field-service components.

Responsibilities

Develop and execute product strategies and roadmaps informed by customer needs, market dynamics, competitive insights, business priorities, and growth opportunities.
Monitor the competitive landscape, market trends, competitor and supplier offerings, emerging capabilities, and evolving customer needs to inform product strategy and priorities.
Lead product planning and lifecycle management, including business cases, forecasting, requirements, cost targets, commercialization, launches, and ongoing performance.
Recommend priorities for geographic expansion, oil offerings, hardware enhancements, digital capabilities, and other product growth opportunities.
Monitor customer, operational, and financial measures; evaluate results; identify opportunities; and recommend adjustments to product strategies and roadmaps.
Translate customer needs and market opportunities into products, services, and capabilities that strengthen customer value and competitive differentiation.
Partner with Finance and Sales on strategies to increase penetration within existing accounts, attract new business, and maximize profitable growth.
Partner with Marketing to strengthen the Total Oil Management value proposition and its position in the U.S. foodservice industry.
Collaborate with Engineering to develop and enhance solutions that address customer pain points, improve customer experience and business performance, and create competitive advantages.
Identify and evaluate partnerships with OEMs, suppliers, and sales channel partners to expand product capabilities, customer reach, and growth.
Lead cross-functional product development and commercialization from customer discovery and requirements through testing, launch, adoption, and post-launch evaluation.
Partner with Operations to establish success criteria and operational requirements for product installation, service delivery, and customer communications across the network.
Represent Product Management on steering committees and cross-functional forums, providing expertise and recommendations for prioritization and resource decisions.
Lead cross-functional initiatives related to product strategy, development, commercialization, and growth, ensuring alignment, milestones, accountability, and business outcomes.