About The Position

Capital One is seeking a Director of Product Management to lead the evolution of its enterprise collaboration ecosystem and bring AI-powered experiences into tools used by more than 100,000 associates. The role will set product direction and lead teams across three areas: virtual meeting collaboration, the enterprise Salesforce platform, and Capital One Pages, an internal AI prototyping and publishing platform. The director will own the vision, strategy, and roadmap for collaboration products including Zoom, Google Calendar, Lucid, and Zoom Whiteboard; evolve Salesforce as a scalable platform supporting multiple business lines; and lead the zero-to-one strategy and rollout of Capital One Pages. Pages is intended to help associates move AI-generated prototypes, interactive tools, and technical documentation from local environments to production-ready enterprise artifacts without deployment overhead. The role partners with Product, Technology, Design, Risk, and Cybersecurity leaders to turn strategy into execution and deliver intuitive experiences at enterprise scale. It also builds, manages, and develops a high-performing team of Product Managers and Senior Product Managers, fostering high agency, customer obsession, rigorous product thinking, and strong execution.

Requirements

  • Bachelor's degree in any field.
  • At least 5 years of Product Management experience.

Nice To Haves

  • Experience translating business strategy and analysis into consumer-facing digital products.
  • Ability to independently deliver key product milestones, solve complex problems, and operate effectively in ambiguous environments.
  • Experience bringing at least one internal developer tool, self-service hosting platform, or infrastructure product from concept to launch.
  • Experience regularly presenting strategies to and securing alignment from VP+ executives, cybersecurity leads, and risk partners.
  • Track record of managing or scaling enterprise SaaS collaboration platforms or technical developer products across large user bases.
  • At least 3 years of direct people management experience, including hiring, performance management, and career development for product managers.
  • Hands-on experience integrating AI-assisted development tools into rapid prototyping and self-service deployment workflows.

Responsibilities

  • Own the product vision, strategy, and roadmap for virtual meeting collaboration products, including Zoom, Google Calendar, Lucid, and Zoom Whiteboard.
  • Reimagine meeting and collaboration experiences to reduce friction and make teamwork more effective.
  • Own the product strategy and roadmap for Capital One’s enterprise Salesforce platform, creating scalable capabilities for multiple lines of business.
  • Lead the zero-to-one product strategy and rollout of Capital One Pages, an internal platform for web publishing and rapid experimentation.
  • Enable teams to take AI-generated prototypes, interactive tools, and technical documentation from local environments to production-ready enterprise artifacts.
  • Partner with Product, Technology, Design, Risk, and Cybersecurity leaders to translate strategy into execution and deliver intuitive enterprise-scale experiences.
  • Build, manage, and develop a high-performing team of Product Managers and Senior Product Managers.
  • Foster a culture of high agency, customer obsession, rigorous product thinking, and strong execution.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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